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Issue key

Summary

Description

Issue Type

Components

V5-6015

Include Sales Model in Insights

Include Sales Model in Insights as a filter and as a breakdown option. In addition, include this information in UGD exports. 

Improvement

ANALYTICS

V5-5917

Back-end Application settings usability improvements

Improved back-end application settings, instructions, tips, improved labels

Improvement

APP & PORTAL NG V2

V5-5964

Credit the Charges created for a Marketplace Order

Ability to automatically credit previously created charges of a Marketplace business within the B2B Merchant Business when the order is cancelled.

Improvement

BUSINESS NETWORK

V5-6009

Communication Plan names missing on summary screen

The communication plan names are missing on the summary screen, and also on the data screen when you edit a newly created communication plan.

Bug

COMMUNICATIONS

V5-6018

Unhandled error thrown when creating a sub-industry

Unhandled error thrown when creating a sub-industry. Issue replicated when the new sub-industry has the same name as another sub-industry.

Bug

CONTACTS

V5-6013

Ability to unblock the amount of money included in a purchase that requires approval

Ability to unblock the amount of money included in a purchase that requires approval through a new dedicated Web API

Improvement

CUSTOMER EVENTS

V5-5570

Stock Balance calculations issues

Investigate and fix issues on calculating stock balance counter

Bug

INVENTORY

V5-5568

Issue with dispatched devices

Device is dispatched to a contact as part of fulfilling an order BUT it is not yet invoiced. So the device is not in the warehouse but it is still owned by the business. This device is still available for selection when adding to a subscription but it should not be.

Bug

INVENTORY

V5-6030

Mobile pass activation issue

Edit the default mobile pass configuration for a new business. Set all remaining settings. When you try to activate the pass you get an error about the description missing. Enter the description and try to save again. Error message persists. 

Bug

MOBILE PASS CARDS

V5-5968

Ability to copy an Order Catalogue

Ability to copy an Order Catalogue

Improvement

ORDERS

V5-5705

Ability to charge a B2B Marketplace business for every order placed within their platform.

Ability to charge a B2B Marketplace business for every order placed within their platform. The B2B Marketplace is responsible for settling these charges with the B2B Merchant.

Improvement

ORDERS

V5-6032

Pass Plan editing issue with Commerce Pool 

Create a gift or top-up pass plan, select to credit the open balance when the pass is redeemed, ‘Save’ the pass plan. Don’t activate it. Edit the pass plan, don’t change anything, when you ‘Save’ an error message ‘Commerce Pool not found’ appears. 

Bug

PASSES

V5-5969

Ability to set up a mandatory product in a bundle's Component Set

Provide the ability to specify a mandatory product to be included in a flexible bundle as part of a component set. The flexible bundle’s composition includes a component set and with this improvement one of these components/products is mandatory to be selected when ordering the bundle.

Improvement

PRODUCT CATALOGUE

V5-5742

Share B2B Merchant products

Ability to copy a B2B Merchant’s products within the business’s product catalogue once the B2B Merchant decides to share their product with their B2B Peer.

Key user of B2B merchant

  • products are shared selectively.

  • when shared the sku, name, description, images are copied and the product's metadata (category, type, brand, family) are reclassified based on marketplace configuration (b2b peer)

case 1: select X products and share in Y B2B Peers

order catalogues - remain unchanged

b2b merchant shares their product, some info is copied and reclassifies metadata
b2b only shares products from the option in their business

roadmap flexible bundle sharing
handle with components and variants

usability features when the merchant shares, system prompts to select type, brand etc already available in the marketplace.

Improvement

PRODUCT CATALOGUE

V5-5683

Products owned by B2B Merchants cannot be filtered in the back-end

Products exist in a business and they are owned by a B2B Merchant (B2B Merchant appears as the owner of the product in products summary screen). Filter “Owner” cannot be used to retrieve products owned by a B2B Merchant (returns 0 results)

Bug

PRODUCT CATALOGUE

V5-4260

Issue when importing devices and running Device Reports

Devices successfully imported using import utility and a custom field was also set.

  1. Run the Devices report

    1. The newly imported services are not shown in the report (state=New) - 4 records are returned in the preview only

  1. Verify whether the custom field was indeed set per device 

Bug

PRODUCT CATALOGUE

V5-5848

Improved Donation Offers UI

Enhanced UI for donation offers using clear, meaningful terms and providing extra explanations.

Improvement

REWARD OFFERS

V5-6022

Manage service bundle issues

Manage service bundle issues:

  1. Service bundle is already pre-billed and user adds more component services. The new components are billed ahead for one more period. Any component services added in the bundle must always be aligned billing-wise with the bundle service (i.e. immediate alignment and no prorating).

  1. Service bundle scheduled to be added on a future date (on a churned subscription). Get contact services Web API does not return the included components therefore only the bundle service is displayed. The scheduled service to be added is correct and preview bill does take into account the included components.

Bug

SUBSCRIPTIONS

V5-6010

Rounding issue when calculating the applied taxes in billing run invoices

Rounding issue when calculating the applied taxes in billing run invoices

Bug

SUBSCRIPTIONS

V5-5981

Enhanced "Next billing cycle" to consider pending payment intents

The “Next billing cycle” of a subscription should additionally consider any pending payment intents issued (but not yet processed) for the subscription. Business rules to be applied based on this enhanced date like scheduling cancellations and changes. 

Improvement

SUBSCRIPTIONS

V5-5979

Enhanced  usability and traceability of pending payment intents

Enhanced  usability and traceability of pending payment intents

Improvement

SUBSCRIPTIONS

V5-5927

Wrong amount of money requested from the PGw during billing run

Subscriber has a running balance of -80 and the service’s fee is 659. During billing run, the payment intent’s amount was 659 instead of 659-80 (i.e. enforce account funds to be used on automatic payments).

Bug

SUBSCRIPTIONS

V5-5985

Issue with base Country after business sign up

When signing up for the business account, a default country is selected. However, changing the base country during the onboarding process does not work as expected. The user needs to first enable another country and then switch to it before being able to change the initially set base country.

Improvement

USER EXPERIENCE AND TECHNICAL

V5-5662

Ability to configure different Embedded Links based on user's language

Ability to configure multiple embedded links in Application settings, depending on the enabled languages. As a result, an app user is navigated to a link that is related to the designated language of that user.

Improvement

USER EXPERIENCE AND TECHNICAL

V5-6031

Unexpected error 400 messages 

‘Unexpected error 400’ appears in the following cases:

  • Create a new contact app and provide a background image.

  • Add a language in system settings.

Bug

UTILITIES

V5-6028

Managing Approval Requests issues for Service Requests

  • When changing the SR stage and there’s a pending approval request, the validation message is correctly thrown but it refers to reward offers

  • Known issue of sending approval request’s results twice, therefore contact receives a message that the approval’s rejection failed.

Bug

SERVICE REQUESTS

V5-6025

Enhancements in Automations for Approval Requests so as to customise the communication content

Automations for Approval Requests include an operational communication (hardcoded) which cannot be overridden. Provide the ability to either sent the default operational communication to the user/contact OR customise the content based on a business’s needs.

Bug

COMMUNICATIONS

V5-6019

Included products to be added as filters in Orders automations

Included products to be added as filters in Orders automations. Currently this filter is available only for the “New Order” event. It should also be added to other order-related automations as well. 

Improvement

UTILITIES

V5-5519

Display custom fields on Financial Events drill down

Financial Events screen - display the set custom fields of the following financial events when drilling down:

  • Payments

  • Refunds

  • Top-ups

  • Credit Notes

  • Manual Journal Entries (Account and Wallet)

Improvement

UTILITIES

V5-6034

Bill account issue

When billing an account, the subscriptions should be sorted and billed separately

Bug

SUBSCRIPTIONS

V5-6024

Erroneous behaviour when scheduling a service action and executing/amending it before the scheduled date

If there are cancellation/change rules and you schedule a service action, there is no validation when trying to execute/amend the action before the scheduled date.

Bug

SUBSCRIPTIONS

V5-6023

Error retrieving provisioning information when device is deleted

If a device is deleted and the device is related to a subscription which in not synched to provider, it throws error when trying to synch the subscription

Bug

SUBSCRIPTIONS

V5-6020

Create Invoice for order amounts issue

When trying to create a manual invoice for an order before completion, the amounts are not correct. The invoice line items do not have the correct unit price, total amount. 

Bug

ORDERS

V5-6017

Segment does not retrieve contacts related to subscription events

Segment does not retrieve contacts related to subscription events

Bug

CONTACTS

V5-6008

Credit Terms issue

When creating an account through the back-end contact UI, the Due Immediately is set by default instead of the empty option. (UI change)

Bug

CONTACTS

V5-6007

Bundle product order item id on order webhook

The bundle product order item id is missing from order webhooks.

Bug

ORDERS

V5-6001

Donation self-service API Issue

Response not returning all opted-out offers

Bug

REWARD OFFERS

V5-6000

Implement 16-Digit Code for Identification and Spending

Identification

  1. The identification process remains unchanged, utilising either a static or auto-generated 16-digit wallet code.

Identification and Spending

  1. In addition to the current OTP system, the contact-token SS API will be modified to generate also a 16-digit code. This code will be converted into a QR code within the app, which can be scanned by the POS and used as an OTP request parameter in the create-purchase API.

Required Changes

  1. Contact-Token SS API

    1. Update the API to return a new attribute for the 16-digit code.

    2. name: alternative_token,  description: A 16-digit numeric code that can be used instead of the token value

  1. App Interface

    1. Modify the spend screen to include an option for requesting a QR code for spending.

  1. Point of Sale (POS) Systems

    1. Update certain POS systems (e.g., Symphony) to recognize and process the 16-digit code.

    2. Cashiers must confirm with consumers whether the provided code is intended for spending.

  1. Purchase Backoffice V2 API

    1. Remove any options for spending that do not use OTP identification.

    2. Update the API to accept a 16-digit OTP for processing purchases.

New Feature

CONTACTS, APP & PORTAL NG V2

V5-5995

Add Predefined Filters in View Usage Records screen

Pre-defined filters added in screens where Usage Records are retrieved and displayed

Improvement

USER EXPERIENCE AND TECHNICAL

V5-5993

Content custom fields search filters only load users and not organisations

When adding a search filter which is a custom field of type ‘content’, can be of type ‘users’ or ‘organisations’. It seems there is no check for which of the two it is (users or organisations) and only loads users. Enhanced to check and apply applicable.

Bug

UTILITIES

V5-5990

Issue with auto-creating product family names which include  spaces

Issue with auto-creating product family names which include  spaces

Bug

PRODUCT CATALOGUE

V5-5962

Epoch date conversion issue

When converting a date to epoch, the epoch value for dates after 2039 returns faulty values

Bug

USER EXPERIENCE AND TECHNICAL

V5-5946

Copy Organisation Issues

Copy Organisation Issues

Bug

BUSINESS NETWORK

V5-5902

Remove default price on creating a price

When creating a price for a termed service and adding a currency other than the default currency, after removing the default currency, an error is thrown when changing the pricing model to Tiered.

Bug

SUBSCRIPTIONS

V5-5580

Ordering Flow Setting

Enhanced Orders settings for B2B Marketplace. Provide the ability to determine whether a single or multiple merchants can fulfill an Order.

Improvement

ORDERS

V5-5579

Updates To List Products and List Order Catalogues

Enhance List Products and List Order Catalogues to accept multiple organisations in the fulfilled_by parameter. Utilise this information in B2B Marketplace solutions so as to retrieve products/order catalogues from multiple merchants (internal and/or B2B merchants).

Improvement

ORDERS

V5-4051

Cash/CRM.COM Wallet order is not completed if the account credit limit will be reached

Cash/CRM.COM Wallet order is not completed if the account credit limit will be reached

Bug

ORDERS

V5-6052

Ability to list Orders based on their ordered items (products)

Ability to list Orders based on their ordered items (products)

Improvement

ORDERS

V5-3984

Suspended account can't be reactivated

When an account is suspended, the user is unable to reactivate it.

Bug

ACCOUNTS

V5-6049

Do not return commerce pools on app when commerce transfer configuration is off

Do not return commerce pools on app when commerce transfer configuration is off

APP & PORTAL NG V2

V5-6040

Wrong validation when posting a usage record for a disallowed product

Wrong validation when posting a usage record for a disallowed product. The message refers to insufficient allowance for the product instead of informing the user that the contact is not allowed to consume the specified product.

Bug

SUBSCRIPTIONS

V5-6044

Issue when managing usage product allowance for member due to missing group id

When creating a product allowance, the group id should be populated

Bug

SUBSCRIPTIONS

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