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Dashboard components offer a visual representation of data to the user. They consist of an SQL statement, which if needed,

They can be dynamically altered by adding certain filters and criteria. implemented by a Java method that returns the data and a metadata XML file.

What does this section cover?

Table of Contents

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There are two types of dashboard components, chart and summary.

Chart Dashboard Components

To create a new Chart Dashboard Component, you need to create:

  1. An XML file that will define the component's data source, type, and various settings.
  2. A Java method OR an SQL statement that will retrieve the dashboard results.
  3. A summary page that the dashboard component will link to.
  4. A data entry page (definition and layout XML pages) that will give the user the ability to adjust the dashboard settings to apply an additional filtering. (optional)

 Also, in order for the dashboard to be available to the user, it must be defined in metadata file modules.xml, which is located under ../metadata directory.

Expand
titleCompleted Activities Per Type And Month

Summary Dashboard

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All dashboard component XML files must be placed under ../pages/dashboards/<module_name> directory.

In the following example completedActinitiesPerTypeAndMonth.xml is created under  ../pages/dashboards/activities

 

Code Block
languagexml
titlecompletedActivitiesPerTypeAndMonth.xml
collapsetrue
<?xml version="1.0" encoding="UTF-8"?><dashboardcomponent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/dashboards.xsd">
	<name>key_completed_activities_per_type_and_month</name>
	<description>key_completed_activities_per_type_and_month_stacked_bar_chart</description>
	<ejb>CRMUIActivityDashboard</ejb>
	<method>loadCompletedActivitiesPerTypeAndMonth</method>
	<type>stack</type>
	<orientation>vertical</orientation>
	<primaryfield>ACTIVITIES.ACTIVITYID</primaryfield>
	<primaryfieldlabel>key_number_of_activities</primaryfieldlabel>
	<groupbyfield>ACTIVITIES.ACTTYPEID,ACTUALCLOSINGDATE_FILTER</groupbyfield>
	<groupbyfieldlabel>key_month,_type</groupbyfieldlabel>
	<valuelabels>ejb/CRMUIActivityType.getTypeOptions</valuelabels>
	<summarypage>activities/activitiesPerType</summarypage>
	<setting>
		<page>dashboards/activitiesPerTypeSettings</page>
		<classname>ejb/CRMUIActivityDashboard</classname>
		<method>loadActivitiesPerTypeSettingsForm</method>
	</setting>
</dashboardcomponent>

For a full list of dashboard component XML file attributes, go to Dashboard Components Documentation.

Java Method to Retrieve Results

The method should:

  1. Construct the SQL script that will be used to retrieve the results.
  2. Use executeUsingPreparedStatement(sqlStatement, dbName, parameters, dbType) method of SQLUtil class, to retrieve the results and put them in a variable of type com.crm.framework.util.ResultSetUtil.
  3. Convert com.crm.framework.util.ResultSetUtil to com.crm.process.dashboards.DashboardComponentData using DashboardComponentData class constructor.

      Note:

  1. To add any additional summary filters to the summary page linked to the dashboard component, use addSummaryFilter method as shown in the following example.
  2. The method must always return a result of type com.crm.process.dashboards.DashboardComponentData
Code Block
languagejava
titleloadCompletedActivitiesPerTypeAndMonth
collapsetrue
public DashboardComponentData loadCompletedActivitiesPerTypeAndMonth(
			String dashboardID, 
			String dashboardComponentID, 
			String filterConditions,
			ArrayList<Object> parameters) throws Exception {
		
		CRMDODashboard dashboard = (CRMDODashboard)dashboardBean.load(dashboardID);
		CRMDODashboardComponent dashboardComponent = (CRMDODashboardComponent)dashboardComponentBean.load(dashboard, dashboardComponentID);
		String dashboardComponentSettings = "";
		
		Set<CRMDOActivityType> activityTypes = activityDashboardXMLUtilBean.loadActivityTypesPerTypeFromXML(dashboardComponent);
		
		if (activityTypes!=null && activityTypes.size()>0)
		{
			dashboardComponentSettings += "\n AND ACTIVITYTYPES.ACTTYPEID IN ( ";
			
			Iterator<CRMDOActivityType> iter = activityTypes.iterator();
			
			while (iter.hasNext())
			{
				CRMDOActivityType activityType = iter.next();
				
				dashboardComponentSettings += "\n '" + activityType.getId() + "',";
			}
			
			dashboardComponentSettings = dashboardComponentSettings.substring(0, dashboardComponentSettings.length()-1);
			
			dashboardComponentSettings += "\n )";
		}
		
		String sql =
				"\n SELECT * FROM ( " +
				"\n 	SELECT	ACTIVITYTYPES.ACTTYPEID, " + 
				"\n				CASE " + 
				"\n				" + DateUtil.getMonthSQL(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE") +
		        "\n 					WHEN '1' THEN 'JAN' " + 
		        "\n 					WHEN '2' THEN 'FEB' " + 
		        "\n 					WHEN '3' THEN 'MAR' " +
		        "\n 					WHEN '4' THEN 'APR' " + 
		        "\n						WHEN '5' THEN 'MAY' " +
		        "\n 					WHEN '6' THEN 'JUN' " +
		        "\n 					WHEN '7' THEN 'JUL' " +
		        "\n 					WHEN '8' THEN 'AUG' " +
		        "\n						WHEN '9' THEN 'SEP' " +
		        "\n 					WHEN '10' THEN 'OCT' " +
		        "\n						WHEN '11' THEN 'NOV' " +
		        "\n 					WHEN '12' THEN 'DEC' " +
                "\n 			END AS MONTH, " +
				"\n				COUNT(ACTIVITIES.ACTIVITYID) AS TOTAL " +
				"\n 	FROM ACTIVITIES " +
				"\n 	INNER JOIN ACTIVITYTYPES ON ACTIVITYTYPES.ACTTYPEID = ACTIVITIES.ACTTYPEID " +
				"\n 	WHERE ACTIVITIES.ACTIVITYDELETED = 0 " +
				"\n 	AND ACTIVITIES.LIFECYCLESTATE = '" + ActivityLifeCycleState.COMPLETED.toString() + "' " +
				"\n 	" + dashboardComponentSettings +
				"\n 	" + filterConditions +
				"\n 	AND " + DateUtil.getSQLFirstDayOfMonthDate(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE")+" >= " + DateUtil.addMonthsSQLDate(getCRMSession().getDbtype(), DateUtil.getSelectSQLDate(getCRMSession().getDbtype(), DateUtil.getFirstDateOfMonth(getCurrentDate())), -12) + " " +
				"\n 	GROUP BY 	ACTIVITYTYPES.ACTTYPEID, " + 
				"\n 		 		CASE " + 
				"\n					" + DateUtil.getMonthSQL(getCRMSession().getDbtype(), "ACTIVITIES.ACTIVITYACTUALCLOSINGDATE") +
				"\n 					WHEN '1' THEN 'JAN' " + 
				"\n 					WHEN '2' THEN 'FEB' " + 
				"\n 					WHEN '3' THEN 'MAR' " +
				"\n 					WHEN '4' THEN 'APR' " + 
				"\n						WHEN '5' THEN 'MAY' " +
				"\n 					WHEN '6' THEN 'JUN' " +
				"\n 					WHEN '7' THEN 'JUL' " +
				"\n 					WHEN '8' THEN 'AUG' " +
				"\n						WHEN '9' THEN 'SEP' " +
				"\n 					WHEN '10' THEN 'OCT' " +
				"\n						WHEN '11' THEN 'NOV' " +
				"\n 					WHEN '12' THEN 'DEC' " +
				"\n 				END " +
				"\n ) TEMP " +
				"\n ORDER BY ( " + 
				getOrderByWithCurrentMonthPriority() + 
		 		"\n ), ACTTYPEID "; 
		
		ResultSetUtil data =  SQLUtil.executeUsingPreparedStatement(sql, getOrganisationID(), parameters, getCRMSession().getDbtype());
		
		DashboardComponentData componentData = new DashboardComponentData(data);
		
		String summaryFilter = "LIFECYCLESTATE_FILTER~" + ActivityLifeCycleState.COMPLETED.toString();
		
		componentData.addSummaryFilter(summaryFilter);
		
		return componentData;
	}

Dashboard Summary Page

The fields defined in <primaryfield> and <groupbyfield> in dashboard component page, and the summary filters defined in the java method should all exist in the dashboard summary page.

Code Block
languagexml
titleactivitiesPerType.xml
collapsetrue
<?xml version="1.0" encoding="UTF-8"?><summary xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xsd/summary.xsd">
	<title>key_activities</title>
	<sql>FROM ACTIVITIES 
		LEFT JOIN USERS CREATEDBY ON CREATEDBY.USERID = ACTIVITIES.ACTIVITYCREATEDBYUSERID
		LEFT JOIN USERS UPDATEDBY ON UPDATEDBY.USERID = ACTIVITIES.ACTIVITYLASTUPDATEDBYUSERID
		LEFT JOIN ACTIVITYTYPES ON ACTIVITYTYPES.ACTTYPEID = ACTIVITIES.ACTTYPEID
		...
		WHERE ACTIVITIES.ACTIVITYDELETED = 0 AND ACTIVITYTYPES.ACTTYPEDELETED = 0
	</sql>
	<styleclass>((ACTIVITIES.LIFECYCLESTATE))=='COMPLETED'|disabled</styleclass>
	<rowsperpage>20</rowsperpage>
	<primaryfield>ACTIVITIES.ACTIVITYID</primaryfield>
	<mainlinkfield>ACTIVITIES.ACTIVITYNUMBER</mainlinkfield>
	<multiselect>true</multiselect>
	<entityfilter>ACTIVITIES</entityfilter>
	<module>ACTIVITIES</module>
	<fieldlist>
		<!-- external filters -->
		<field>
			<fieldname>ACTIVITIES.ACTIVITYID</fieldname>
			<filtertextoption>equal</filtertextoption>
		</field>
		...
		<!-- fields -->
		<field>
			<fieldname>ACTIVITIES.ACTIVITYNUMBER</fieldname>
			<caption>key_number</caption>
			<summary>true</summary>
			<available>true</available>
			<filter>true</filter>
			<filteravailable>true</filteravailable>
			<link>page.do?xml=activities/activity&amp;act=itm&amp;jndi=ejb/CRMUIActivity&amp;fc=loadForm&amp;pv0=((ACTIVITIES.ACTIVITYID))&amp;pvc=1</link>
		</field>
 
		<field>
			<fieldname>ACTUALCLOSINGDATE_FILTER</fieldname>
			<fieldfunction>ACTIVITIES.ACTIVITYID</fieldfunction>
			<caption>key_month</caption>
			<filter>false</filter>
			<filteravailable>false</filteravailable>
			<fieldtype>sql</fieldtype>
			<filtercaseinsensitive>false</filtercaseinsensitive>
			<filtercondition> 
			ACTIVITIES.ACTIVITYID IN (
				SELECT ACT.ACTIVITYID FROM ACTIVITIES ACT
				WHERE (
					CASE SQL_MONTH[ ACT.ACTIVITYACTUALCLOSINGDATE ]SQL_MONTH 
					WHEN '1' THEN 'JAN'
					WHEN '2' THEN 'FEB'
					WHEN '3' THEN 'MAR'
					WHEN '4' THEN 'APR'
					WHEN '5' THEN 'MAY'
					WHEN '6' THEN 'JUN'
					WHEN '7' THEN 'JUL'
					WHEN '8' THEN 'AUG'
					WHEN '9' THEN 'SEP'
					WHEN '10' THEN 'OCT'
					WHEN '11' THEN 'NOV'
					WHEN '12' THEN 'DEC' END
				) ='#1'
				AND ACT.ACTIVITYACTUALCLOSINGDATE &gt;= SQL_ADD[M,-13,SQL_GETDATETIME]SQL_ADD
				AND ACT.ACTIVITYDELETED = 0
			)
			</filtercondition>
			<filteronexpand>false</filteronexpand>
		</field>
 
		<field>
			<fieldname>LIFECYCLESTATE_FILTER</fieldname>
			<fieldfunction>ACTIVITIES.LIFECYCLESTATE</fieldfunction>
			<caption>key_life_cycle_state</caption>
			<summary>false</summary>
			<filter>true</filter>
			<fixedlookup>ejb/CRMUIActivity.getLifeCycleStateOptions:key_all</fixedlookup>
			<filtertextoption>In</filtertextoption>
		</field>
		...
	</fieldlist>
	<actions>
	</actions>
</summary>
Expand
titleInstallation Activities Completed in August

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Dashboard Settings Data Entry Page

Creating a dashboard settings data entry page is just like creating any other data entry page. For more information on creating data entry pages, go to Data Entry Pages.

Expand
titleActivities Per Type Settings

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Defining Dashboard Components in Metadata

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Components

To create a new Summary Dashboard Component, you need to create:

  1. An XML file that will define the component's data source, type, and various settings.
  2. The embedded summary page that will retrieve and display the dashboard results.

Also, in order for the dashboard to be available to the user, it must be defined be defined in metadata file file modules.xml, which is located under under ../metadata directory

Code Block
languagexml
titlemodules.xml
collapsetrue
 <modules>
    <module>
        <moduleid>ACCOUNTS_RECEIVABLE</moduleid>
        <applicationid>FINANCE</applicationid>
        ...
        <features>
            <feature>
                ...
                <dashboardcomponents>
                    <dashboardcomponent>
						<id>COMPLETED_ACT_PER_TYPE_MONTH</id>
						<name>key_completed_activities_per_type_and_month_stacked_bar_chart</name>
						<description>key_completed_activities_per_type_and_month_stacked_bar_chart</description>
						<filename>activities/completedActivitiesPerTypeAndMonth</filename>
					</dashboardcomponent>
                    ...
                </dashboardcomponents>
            </feature>
            ...
        </features>
    </module>
</modules>

 

Below you can see the available dashboard components when setting up a new dashboard.

Expand
titleSet up new Dashboard

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 directory.

Expand
titleNon completed activities of logged in user

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For more information on creating dashboard components, go to Create Dashboard ComponentsFor a full list of metadata dashboard attributes, go to Modules Metadata/Features/Dashboardsto Dashboards Metadata.