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What Comes First
To start using Products, configure the System to support your business model. In the following table, find the configuration modules related to Products.
Sub-module | Type | Classification | Navigation | Dig In |
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Product Types | Configuration | CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSPRODUCT TYPES | Configuring Product TypesProducts | |
Products | Application | FOUNDATIONPRODUCTSMANAGE PRODUCTS | Managing Products | |
Product Families | Configuration | CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP FAMILIES | Configuring Product FamiliesProducts | |
Product Brands | Configuration | CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP BRANDS | Configuring Product BrandsProducts | |
Product Categories | Configuration | CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP CATEGORIES | Configuring Product CategoriesProducts |
Anchor | ||||
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- Classification: Whether the Product is a Service (intangible commodity such as a TV channel or movie) or a Physical Good (tangible commodity such as a Smartcard, modem or decoder).
- Service Type: Available only if the Product Type is classified as a Service, and determines whether it is a One Time Service, a Usage Service, a Termed Service or an Expense. One Time Services and Expenses are provided just once , and are billed just once; e.g. an installation Service.
Termed Services are provided continuously and billed on a recurring basis, regardless of their usage; e.g. a recurring Pay TV Service which includes specific channels.
Usage Services are provided upon customer request and are billed based on their usage; e.g. a Pay Per View movie or Telephony Calls. - Physical Good Type: Available only if the Product Type is classified as a Physical Good, and determines whether the Physical Good is Traceable or Non-Traceable.
Traceable Physical Goods can be traced through a unique identifier which is usually a serial number; e.g. a decoder with a unique serial number.
Non-traceable Physical Goods are not traced to a single instance and are measured based on their quantity; e.g. 10 meters of cable. - Composition: Determines whether the Product , is a Flat, Flexible Bundle or Fixed Bundle Product.
- Flexible Bundle Products are available if the Classification is defined as Termed SeerviceService.
- Fixed Bundle Products are available if the Classification is defined as Termed Service or Physical Good.
- Used for Provisioning: Determines whether Products of that Type are used for provisioning purposes by third-party providers.
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Once the Product Types are defined, you can start creating your Products (Steps below referring to the additional configuration can be omitted).
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