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Learn to work with Payment Gateway Requests

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Navigating to Payment Gateway Requests

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FINANCE > PAYMENT GATEWAYS > GENERIC GATEWAYS > MANAGE PAYMENT GATEWAY REQUESTS

Using Payment Gateway Requests

Payment Gateway Requests are used to log the Payment Requests that were sent to Payment Gateways in order to submit a Payment or a Payment Cancellation. Payment Gateway Request consist of the following information: 

  • Navigate to Payment Gateway Requests and explore existing records entries via the Summary page
  • No changes can be done to the Requests once they are Requests cannot be modified once created. 

View the Attributes Table below for a comprehensive description of the Payment Gateway Requests fields. 

Payment Gateway RequestsImage RemovedPayment Gateway RequestsImage Added

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Attributes

An * indicates a field is mandatory.

Name

Description

Number

An auto-generated number that uniquely identifies each Payment Gateway Request.
Payment Gateway ProviderThe Payment Gateway Provider that will process the Payment Gateway Request.
Payment Gateway RunThe Payment Gateway processing run that created the Payment Gateway Request, in case that if it was created automatically.
Accounts ReceivableThe Accounts Receivable related associated with the Payment Gateway Request.
Accounts Receivable Payment Preference

The Accounts Receivable Payment preference related associated with the Payment Gateway Request.

PaymentThe Payment that was created by CRM.COM and will be processed by the specified Payment Gateway Provider.
Payment Cancellation

The Payment cancellation that was created by CRM.COM and will be processed by the specified Payment Gateway Provider. 

Note

This information is applicable only if the Payment Gateway Provider is a " Generic Payment Gateway " Provider

Payment Gateway Reference Number

The Payment Gateway Request reference number as provided by the Payment Gateway.

Note

This information is set while rejecting or posting the Payment Gateway Request, so if the request is in any other Life Cycle State, the information will not be available.

Paid Bill

The Bill that was paid or is intended to be paid.

Note
This information is available only if the Payment was created in order to settle a Bill.
Topped-up Wallet

The wallet that was topped-up.

Note

The Wallet information is always set even if the a Payment is not created . This information is and available only if the Payment was created in order to top up a Wallet.

Execution DateThe date that on which the Payment Gateway Request was posted or rejected by the Payment Gateway Provider.
Error CodeThe error code received by the Payment Gateway Provider, in case of an error.
Error DescriptionThe error description received by the Payment Gateway Provider, in case of an error.
Life Cycle State

The Life Cycle State of the Payment Gateway Request which can be:

  • Pending
  • Under Processing
  • Posted
  • Rejected.

'Pending' or 'Under Processing' Payment Gateway Requests can be rejected or posted either through a batch process or manually.

Log InformationThe standard set of Log Details information available in all entities.
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