Back to Notifications Main to Notifications Main Page
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Find out what configurations should be performed before the CRM.COM Notifications module is used |
Learn to set up Notifications related business processes and rules.
Mandatory Configuration: Links to manuals of Notifications configuration modules that are required for the module to work correctly.
Related Configuration: Links to manuals of configuration modules other than the Notifications's that offer additional functionality or are required for the module to work correctly.
Optional Configuration: Links to manuals of Notifications configuration modules that offer additional functionality but are not required for the module to work correctly.
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The following modules must be configured to use the Notifications:
| Module Name | Manual | Description |
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| Notification Run Definitions | Configuring Notification Types | Define a set of business rules which are used by Notification Runs to generate Notifications. |
Notification Types Configuring & Executing Notification Runs | Using Notification Run Definitions | Define the Types that will be available for selection when creating a new Notification Run. |
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The following modules are related to, but are not a part of, Notifications. Such entities either:
- Must be configured accordingly in order to be able to start using the Notifications module (Configuration Type = Mandatory)
OR - May be configured to use the Notifications module at its full capacity (Configuration Type = Optional).
| Module Name | Module Manual | Module Description | Configuration Type |
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Communication Queue External System | Define the external systems which are allowed to access and process information kept in the Communications Queue created by Notification Runs. | Optional | |
Communication Templates | Configuring Communication Templates | Define the Communication Templates to be used to create the Communication of the Notifications created by Notification Runs. | Mandatory |
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The following entities are available and can be configured under Notifications. A working CRM.COM model can exist without them being configured.
| Module Name | Module Manual | Module Description |
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| Not Applicable | Not Applicable | Not Applicable |
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