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Tip

Available from CRM.COM R14.0.0

Excerpt

This method returns information related to the latest jobs of fulfillment scope Swap Subscription Installed Items. Multiple jobs are returned by each call. Results are sorted based on the date that they were updated in a descending order

...

Name

Type

Description

token

String

The token retrieved from the login method

accounts_receivable_identifier

(semi-optional)

Accounts Receivable Identifier

The identifier of the account related to the job that should be returned as a result. The allowed account identifier fields are the following:

Include Page
V4:accounts_receivable_identifier
V4:accounts_receivable_identifier

type_identifier
(semi-optional)

Job Type Identifier

The identifier of the job type related with the jobs that should be returned as a result. Only job types classified as Swap Subscription Installed Items can be specified. The allowed job type identifier fields are the following:

Include Page
V4:job_type_identifier
V4:job_type_identifier

number_of_results

(optional)

Number

The number of results that can be retrieved through each call

offset

(optional)

Number

Defines the number of entities that should be skipped from the results. If it is set to 0 then none results should be skipped, otherwise, the results will begin at the provided offset number

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Expand
titleExample 1

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
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linenumberstrue
 
Expand
titleExample 2

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
languagejavascript
linenumberstrue
 {
    "data": [
        {
            "notes": null,
            "contact_phone": null,
            "log_information": {
                "created_by_unit": {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "updated_by_unit": {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "created_date": "2016-06-23T07:08:20",
                "updated_date": "2016-08-01T06:05:05",
                "updated_by_user": {
                    "person_name": "CRM COM",
                    "id": "1",
                    "email": "dev@crm.com",
                    "username": "MPAdministrator"
                },
                "created_by_user": {
                    "person_name": "CRM COM",
                    "id": "1",
                    "email": "dev@crm.com",
                    "username": "MPAdministrator"
                }
            },
            "requested_physical_goods_set": [
                {
                    "product": {
                        "code": "Smartcard",
                        "product_type": {
                            "service_type": null,
                            "used_for_provisioning": true,
                            "alternative_code": "S",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "SMARTCARD",
                            "description": "SMARTCARD",
                            "id": "D6BE0209EC0149989A89972CE889DF8B",
                            "classification": "PHYSICALGOODS",
                            "physical_good_type": "TRACEABLE"
                        },
                        "alternative_code": "S",
                        "description": "Smartcard",
                        "id": "4F656ED5DAC44168B0805227881202CD",
                        "priority_level": null
                    },
                    "quantity": 1,
                    "notes": null,
                    "id": "2FDC571C150A41DE8C0E107DB11FF7C1"
                }
            ],
            "expiration_date": null,
            "type": {
                "billing_method": null,
                "alternative_code": "SWII",
                "name": "Swap Installed Items",
                "fulfillment_scope": "SWAP_SUB_INSTALLED_ITEMS",
                "description": null,
                "fulfillment_method": "BASED_ON_ORDERED_ITEMS",
                "id": "7E22FEE5CEC74A47B0D88CF99F3360BC",
                "billing_directive": "BILLABLE"
            },
            "number": "J00000309",
            "bills_set": null,
            "id": "B42AD293A94A4BFFA646BE917DF9C320",
            "actual_completed_date": null,
            "requested_expenses_set": [],
            "udf_string_2": null,
            "udf_string_3": null,
            "udf_string_4": null,
            "udf_string_5": null,
            "privacy_level": null,
            "requested_subscription_physical_goods_set": [
                {
                    "product": {
                        "code": "Set-top-box",
                        "product_type": {
                            "service_type": null,
                            "used_for_provisioning": true,
                            "alternative_code": "STB",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "SET TOP BOX",
                            "description": "SET TOP BOX",
                            "id": "E8BA9A6F34A24019A89892D5B3ACD9DF",
                            "classification": "PHYSICALGOODS",
                            "physical_good_type": "TRACEABLE"
                        },
                        "alternative_code": "STB",
                        "description": "Set-top-box",
                        "id": "D613415339C14975B28BB4FC11598E93",
                        "priority_level": null
                    },
                    "installed_item": {
                        "product": {
                            "code": "Set-top-box",
                            "product_type": {
                                "service_type": null,
                                "used_for_provisioning": true,
                                "alternative_code": "STB",
                                "udr_type": null,
                                "composition_method": "FLAT",
                                "name": "SET TOP BOX",
                                "description": "SET TOP BOX",
                                "id": "E8BA9A6F34A24019A89892D5B3ACD9DF",
                                "classification": "PHYSICALGOODS",
                                "physical_good_type": "TRACEABLE"
                            },
                            "alternative_code": "STB",
                            "description": "Set-top-box",
                            "id": "D613415339C14975B28BB4FC11598E93",
                            "priority_level": null
                        },
                        "alternative_code": "stbx1000007",
                        "serial_number": "stbx1000007",
                        "id": "6A97CBE152BE49F09DE69CF6DB29A901",
                        "state": "EFFECTIVE"
                    },
                    "quantity": 1,
                    "notes": null,
                    "provisioning_distributor": null,
                    "id": "CBCE254E2834415084BD0CF519F58DFA",
                    "swap_installed_item": null
                }
            ],
            "udf_string_1": "1",
            "life_cycle_state": "IN_PROGRESS",
            "activities_set": [
                {
                    "number": "456",
                    "contact_information": {
                        "company_profile": null,
                        "company_name": null,
                        "name": "Marios Michael",
                        "last_name": "Michael",
                        "id": "32289B42B1BF42DDA49099FF2AFEC416",
                        "life_cycle_state": "FINANCIAL",
                        "middle_name": null,
                        "title": "456",
                        "type": "PERSON",
                        "first_name": "Marios",
                        "demographics": {
                            "name_day": {
                                "month": 11,
                                "day": 21
                            },
                            "id_number": null,
                            "gender": null,
                            "country_of_residence": {
                                "alternative_code": "CYP",
                                "three_character_code": "CYP",
                                "name": "CYPRUS",
                                "id": "181",
                                "two_character_code": "CY"
                            },
                            "date_of_birth": {
                                "month": null,
                                "year": null,
                                "day": null
                            },
                            "industry_sector": null,
                            "passport_number": null,
                            "industry": null,
                            "social_security_number": null,
                            "id_issued_by_country": null,
                            "passport_issued_by_country": null
                        }
                    },
                    "id": "0434BA7715C24F4AA55387755BCB0F2A",
                    "life_cycle_state": "PENDING",
                    "type": {
                        "alternative_code": "GENR",
                        "name": "General Repairs",
                        "description": null,
                        "id": "9C6A44C9BBB640D4937BBAEE01FAC484"
                    }
                }
            ],
            "physical_goods_set": [
                {
                    "installed_item": null,
                    "product": {
                        "code": "Smartcard",
                        "product_type": {
                            "service_type": null,
                            "used_for_provisioning": true,
                            "alternative_code": "S",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "SMARTCARD",
                            "description": "SMARTCARD",
                            "id": "D6BE0209EC0149989A89972CE889DF8B",
                            "classification": "PHYSICALGOODS",
                            "physical_good_type": "TRACEABLE"
                        },
                        "alternative_code": "S",
                        "description": "Smartcard",
                        "id": "4F656ED5DAC44168B0805227881202CD",
                        "priority_level": null
                    },
                    "quantity": 1,
                    "id": "3054742BF92F9921614C4058F1561BB5"
                }
            ],
            "time_overdue": {
                "time_period_uot": "YEARS",
                "time_period_value": 1.2404371584699454
            },
            "udf_string_6": null,
            "udf_string_7": null,
            "udf_string_8": null,
            "status": {
                "alternative_code": "2",
                "name": "Approved",
                "description": null,
                "id": "7A98FA9566534F1C82227985EA48F617",
                "life_cycle_state": "IN_PROGRESS"
            },
            "owned_by_group": {
                "alternative_code": "MG",
                "community_name": "Community",
                "name": "Main Group",
                "description": "Main Group",
                "id": "1"
            },
            "description": null,
            "rating_state": "PENDING",
            "expenses_set": [],
            "subscription": {
                "number": "S0000000113",
                "first_activated_date": "2016-03-23T10:34:59",
                "rating_state": "PENDING",
                "accounts_receivable": {
                    "number": "ACR0000000120",
                    "name": "ACR0000000120 Marios Michael",
                    "id": "D9862FB706734931B97EE50877217674",
                    "life_cycle_state": "ACTIVE",
                    "account_owner": {
                        "company_profile": null,
                        "company_name": null,
                        "name": "Marios Michael",
                        "last_name": "Michael",
                        "id": "32289B42B1BF42DDA49099FF2AFEC416",
                        "life_cycle_state": "FINANCIAL",
                        "middle_name": null,
                        "title": "456",
                        "type": "PERSON",
                        "first_name": "Marios",
                        "demographics": {
                            "name_day": {
                                "month": 11,
                                "day": 21
                            },
                            "id_number": null,
                            "gender": null,
                            "country_of_residence": {
                                "alternative_code": "CYP",
                                "three_character_code": "CYP",
                                "name": "CYPRUS",
                                "id": "181",
                                "two_character_code": "CY"
                            },
                            "date_of_birth": {
                                "month": null,
                                "year": null,
                                "day": null
                            },
                            "industry_sector": null,
                            "passport_number": null,
                            "industry": null,
                            "social_security_number": null,
                            "id_issued_by_country": null,
                            "passport_issued_by_country": null
                        }
                    }
                },
                "id": "2C3D12492DAD4E0D85957913B76250AD",
                "life_cycle_state": "NOT_EFFECTIVE",
                "type": {
                    "alternative_code": "normalsub",
                    "name": "Normal",
                    "description": null,
                    "id": "D1BAE6454A2248189EBCD7ADD3B4B65F"
                }
            },
            "udf_date_2": null,
            "udf_date_1": null,
            "udf_date_4": null,
            "contact_email": null,
            "udf_date_3": null,
            "udf_float_3": null,
            "udf_float_4": null,
            "estimated_completion_time": {
                "time_period_uot": "HOURS",
                "time_period_value": 2
            },
            "service_request": null,
            "udf_float_1": null,
            "billing_terms": {
                "billing_frequency": null,
                "billing_term_scheme": {
                    "code": "Jobs Scheme Concurrent",
                    "name": "Jobs Scheme Concurrent",
                    "billing_type": "NORMAL",
                    "id": "96816A52A4FA4F00881BCD4D236272A3",
                    "life_cycle_state": "EFFECTIVE",
                    "classification": "JOBS"
                },
                "allowed_cancel_date": null,
                "billing_cycle_day": null,
                "agreement_date": "2016-06-23T00:00:00",
                "effective_date": "2016-06-23T00:00:00",
                "price_plan": {
                    "code": "PPA",
                    "name": "PPA",
                    "effective_date": "2016-01-01T02:00:00",
                    "description": null,
                    "id": "C617235767C840318780DFFA47711AF2",
                    "type": "BASE",
                    "expiration_date": null
                },
                "id": "007FF3BCFFC84FA591B8C4BD3B2DBC24",
                "expiration_date": null,
                "binding_information": null
            },
            "udf_float_2": null,
            "start_date": "2016-06-23T07:08:20",
            "assigned_to": {
                "unit": {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "user": {
                    "person_name": "CRM COM",
                    "id": "1",
                    "email": "dev@crm.com",
                    "username": "MPAdministrator"
                }
            },
            "subscription_physical_goods_set": [
                {
                    "installed_item": {
                        "product": {
                            "code": "Smartcard",
                            "product_type": {
                                "service_type": null,
                                "used_for_provisioning": true,
                                "alternative_code": "S",
                                "udr_type": null,
                                "composition_method": "FLAT",
                                "name": "SMARTCARD",
                                "description": "SMARTCARD",
                                "id": "D6BE0209EC0149989A89972CE889DF8B",
                                "classification": "PHYSICALGOODS",
                                "physical_good_type": "TRACEABLE"
                            },
                            "alternative_code": "S",
                            "description": "Smartcard",
                            "id": "4F656ED5DAC44168B0805227881202CD",
                            "priority_level": null
                        },
                        "alternative_code": "S000004",
                        "serial_number": "S000004",
                        "id": "6022764CF4FD47FAB2C8032498202C36",
                        "state": "EFFECTIVE"
                    },
                    "installed_item_bundle": null,
                    "id": "ACF84945A4614261BA8EFA73EA5AE081",
                    "ownership_status": "RENTED_TO_CUSTOMER"
                }
            ],
            "accounts_receivable": {
                "number": "ACR0000000120",
                "name": "ACR0000000120 Marios Michael",
                "id": "D9862FB706734931B97EE50877217674",
                "life_cycle_state": "ACTIVE",
                "account_owner": {
                    "company_profile": null,
                    "company_name": null,
                    "name": "Marios Michael",
                    "last_name": "Michael",
                    "id": "32289B42B1BF42DDA49099FF2AFEC416",
                    "life_cycle_state": "FINANCIAL",
                    "middle_name": null,
                    "title": "456",
                    "type": "PERSON",
                    "first_name": "Marios",
                    "demographics": {
                        "name_day": {
                            "month": 11,
                            "day": 21
                        },
                        "id_number": null,
                        "gender": null,
                        "country_of_residence": {
                            "alternative_code": "CYP",
                            "three_character_code": "CYP",
                            "name": "CYPRUS",
                            "id": "181",
                            "two_character_code": "CY"
                        },
                        "date_of_birth": {
                            "month": null,
                            "year": null,
                            "day": null
                        },
                        "industry_sector": null,
                        "passport_number": null,
                        "industry": null,
                        "social_security_number": null,
                        "id_issued_by_country": null,
                        "passport_issued_by_country": null
                    }
                }
            },
            "time_to_completion": {
                "time_period_uot": null,
                "time_period_value": null
            },
            "requested_activity_services_set": [
                {
                    "product": {
                        "code": "Repair 1",
                        "product_type": {
                            "service_type": "ONETIME",
                            "used_for_provisioning": false,
                            "alternative_code": "I",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "Services",
                            "description": null,
                            "id": "7A2F73F07F944CBAB8C5ACDA1A7879B4",
                            "classification": "SERVICES",
                            "physical_good_type": null
                        },
                        "alternative_code": "Repair 1",
                        "description": "Repair 1",
                        "id": "444743B358184FE598E8B3AE19E052A4",
                        "priority_level": 3
                    },
                    "activity_type": {
                        "alternative_code": "GENR",
                        "name": "General Repairs",
                        "description": null,
                        "id": "9C6A44C9BBB640D4937BBAEE01FAC484"
                    },
                    "id": "7D6F8F4B5B8E4F5D96AA129C84EC645F"
                }
            ],
            "location": {
                "apartment_number": null,
                "care_of": null,
                "country": {
                    "alternative_code": "CYP",
                    "three_character_code": "CYP",
                    "name": "CYPRUS",
                    "id": "181",
                    "two_character_code": "CY"
                },
                "municipality": null,
                "type": "BUSINESS",
                "udf_date_2": null,
                "udf_date_1": null,
                "street_name": "Test",
                "udf_date_4": null,
                "udf_date_3": null,
                "udf_float_3": null,
                "udf_float_4": null,
                "po_box_postal_code": null,
                "udf_string_15": null,
                "udf_string_16": null,
                "udf_string_13": null,
                "udf_string_14": null,
                "udf_string_11": null,
                "udf_string_12": null,
                "id": "D69E0F1D3E3F4A078B53C389315EEB5D",
                "state": "Active",
                "udf_string_10": null,
                "floor": null,
                "udf_float_1": null,
                "udf_float_2": null,
                "area": null,
                "udf_string_2": null,
                "udf_string_3": null,
                "udf_string_4": null,
                "udf_string_5": null,
                "udf_string_1": null,
                "po_box": null,
                "town_city": null,
                "district": null,
                "street_number": "15",
                "postal_code": "3",
                "udf_string_6": null,
                "udf_string_7": null,
                "udf_string_8": null,
                "udf_string_9": null
            },
            "category": null,
            "expected_completion_date": "2016-06-23T09:08:20"
        },
        {
            "notes": null,
            "contact_phone": null,
            "log_information": {
                "created_by_unit": {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "updated_by_unit": {
                    "alternative_code": "adminunit",
                    "group_name": "Main Group",
                    "community_name": "Community",
                    "name": "Admin Unit",
                    "description": "admin unit",
                    "id": "1"
                },
                "created_date": "2016-07-04T12:05:23",
                "updated_date": "2016-07-04T12:19:08",
                "updated_by_user": {
                    "person_name": "CRM COM",
                    "id": "1",
                    "email": "dev@crm.com",
                    "username": "MPAdministrator"
                },
                "created_by_user": {
                    "person_name": "CRM COM",
                    "id": "1",
                    "email": "dev@crm.com",
                    "username": "MPAdministrator"
                }
            },
            "requested_physical_goods_set": [
                {
                    "product": {
                        "code": "Antenna",
                        "product_type": {
                            "service_type": null,
                            "used_for_provisioning": false,
                            "alternative_code": "001",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "Equipment",
                            "description": null,
                            "id": "EQ",
                            "classification": "PHYSICALGOODS",
                            "physical_good_type": "NONTRACEABLE"
                        },
                        "alternative_code": "A",
                        "description": "Antenna",
                        "id": "872C558604704AA29D8512A70B608573",
                        "priority_level": null
                    },
                    "quantity": 1,
                    "notes": null,
                    "id": "26FB8F955F1B4B3A9BF927C0EBEBC50E"
                }
            ],
            "expiration_date": null,
            "type": {
                "billing_method": null,
                "alternative_code": "SSII",
                "name": "Swap Subscription Inst Item",
                "fulfillment_scope": "SWAP_SUB_INSTALLED_ITEMS",
                "description": null,
                "fulfillment_method": "BASED_ON_DELIVERED_ITEMS",
                "id": "C24FBDF4B89543829701EB5BA5046936",
                "billing_directive": "BILLABLE"
            },
            "number": "J00000314",
            "bills_set": null,
            "id": "856C78718596468088912413BE3A7163",
            "actual_completed_date": null,
            "requested_expenses_set": [
                {
                    "product": {
                        "code": "Expense 2",
                        "product_type": {
                            "service_type": "EXPENSE",
                            "used_for_provisioning": false,
                            "alternative_code": "006",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "Fees",
                            "description": "Fees One Time Services",
                            "id": "6",
                            "classification": "SERVICES",
                            "physical_good_type": null
                        },
                        "alternative_code": "E2",
                        "description": "Expense 2",
                        "id": "1CEB8D2B86134B138469F8F3E12EB792",
                        "priority_level": null
                    },
                    "id": "1DE31BB68A764492A671156D1FFC35F9"
                }
            ],
            "udf_string_2": null,
            "udf_string_3": null,
            "udf_string_4": null,
            "udf_string_5": null,
            "privacy_level": null,
            "requested_subscription_physical_goods_set": [
                {
                    "product": {
                        "code": "Set-top-box",
                        "product_type": {
                            "service_type": null,
                            "used_for_provisioning": true,
                            "alternative_code": "STB",
                            "udr_type": null,
                            "composition_method": "FLAT",
                            "name": "SET TOP BOX",
                            "description": "SET TOP BOX",
                            "id": "E8BA9A6F34A24019A89892D5B3ACD9DF",
                            "classification": "PHYSICALGOODS",
                            "physical_good_type": "TRACEABLE"
                        },
                        "alternative_code": "STB",
                        "description": "Set-top-box",
                        "id": "D613415339C14975B28BB4FC11598E93",
                        "priority_level": null
                    },
                    "installed_item": {
                        "product": {
                            "code": "Set-top-box",
                            "product_type": {
                                "service_type": null,
                                "used_for_provisioning": true,
                                "alternative_code": "STB",
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                "udf_string_15": null,
                "udf_string_16": null,
                "udf_string_13": null,
                "udf_string_14": null,
                "udf_string_11": null,
                "udf_string_12": null,
                "id": "A26C2CA794464922B74F522B3EF74AE3",
                "state": "Active",
                "udf_string_10": null,
                "floor": 2,
                "udf_float_1": null,
                "udf_float_2": null,
                "area": null,
                "udf_string_2": null,
                "udf_string_3": null,
                "udf_string_4": null,
                "udf_string_5": null,
                "udf_string_1": null,
                "po_box": null,
                "town_city": null,
                "district": null,
                "street_number": "25",
                "postal_code": "2",
                "udf_string_6": null,
                "udf_string_7": null,
                "udf_string_8": null,
                "udf_string_9": null
            },
            "category": null,
            "expected_completion_date": "2016-03-18T16:27:15"
        }
    ],
    "status": {
        "code": "OK",
        "description": "",
        "message": ""
    }
}
Expand
titleExample 2

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
languagejavascript
linenumberstrue
{
    "data": [
        {
            "number": "J00000440",
            "description": null,
            "id": "0701C30A57324116BC7C7F9A55ABFDFB",
            "life_cycle_state": "IN_PROGRESS"
        },
        {
            "number": "J00000575",
            "description": null,
            "id": "0DECC791B13641CEA5452D7D9BB89337",
            "life_cycle_state": "PENDING"
        },
        {
            "number": "J00000574",
            "description": null,
            "id": "B450E4E68DD2499194C1245458D20C24",
            "life_cycle_state": "PENDING"
        },
        {
            "number": "J00000573",
            "description": null,
            "id": "1B65D671DE9D428A926329E097B5797C",
            "life_cycle_state": "PENDING"
        },
        {
            "number": "J00000163",
            "description": null,
            "id": "227B6BB149014F17B3D88DFE5985F5CD",
            "life_cycle_state": "COMPLETED"
        },
        {
            "number": "J00000316",
            "description": null,
            "id": "4979EAA7F1874F57845A9871F16E3970",
            "life_cycle_state": "COMPLETED"
        },
        {
            "number": "J00000314",
            "description": null,
            "id": "856C78718596468088912413BE3A7163",
            "life_cycle_state": "IN_PROGRESS"
        },
        {
            "number": "J00000313",
            "description": null,
            "id": "D999E815B92D4A5F88998E66A7D24E7C",
            "life_cycle_state": "CANCELLED"
        },
        {
            "number": "J00000294",
            "description": null,
            "id": "ED110D47B0AA435C909A3E4618496109",
            "life_cycle_state": "IN_PROGRESS"
        },
        {
            "number": "J00000293",
            "description": null,
            "id": "38B16F1A371C4807A2D164F0DDC7C1C5",
            "life_cycle_state": "COMPLETED"
        }
    ],
    "status": {
        "code": "OK",
        "description": "",
        "message": ""
    }
}