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Available Deprecated from CRM.COM R5R15.0.0 onwards. This functionality will be provided through achievement customer events |
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This method is used to create a social media customer event in a posted life cycle state |
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Name | Type | Description | ||||||
token | String | The token retrieved from the login method | ||||||
accounts_receivable_identifier (semi-optional) | Accounts receivable Identifier | The related accounts receivable. The allowed accounts receivable identifier fields are the following:
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rewards_participant_identifier (semi-optional) | Rewards Participant Identifier | The related rewards participant. The allowed rewards participant identifier fields are the following:
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classification_identifier (optional) | Customer Event Classification Identifier | The classification of the customer event. The allowed customer event classification identifier fields are the following:
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performed_by_unit_identifier (mandatory) | Unit Identifier | The unit that initiated the customer event. The allowed unit identifier fields are the following:
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performed_on (mandatory) | Date | The date that the customer event was actually performed | ||||||
description (optional) | String | A description of the customer event | ||||||
process_immediately (optional) | boolean | Defines if the customer event was processed immediately by various business processes or not | ||||||
social_media (mandatory) | String | The social media related with the customer event, which can be one of the following: FACEBOOK | ||||||
profile (mandatory) | String | The social media profile related with the customer event | ||||||
action (mandatory) | String | The social media action that was performed. The following actions per social media are supported (if the social media is set to Facebook) LIKE | ||||||
external_system (optional) | String | Defines the third party system that generates the customer event
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external_system_reference_number (optional) | String | Defines the unique reference number of the external system for this customer event
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udf_string_1 (optional) | String | User Defined Field of type String | ||||||
udf_string_2 (optional) | String | User Defined Field of type String | ||||||
udf_string_3 (optional) | String | User Defined Field of type String | ||||||
udf_string_4 (optional) | String | User Defined Field of type String | ||||||
udf_string_5 (optional) | String | User Defined Field of type String | ||||||
udf_string_6 (optional) | String | User Defined Field of type String | ||||||
udf_string_7 (optional) | String | User Defined Field of type String | ||||||
udf_string_8 (optional) | String | User Defined Field of type String | ||||||
udf_float_1 (optional) | Float | User Defined Field of type Float | ||||||
udf_float_2 (optional) | Float | User Defined Field of type Float | ||||||
udf_float_3 (optional) | Float | User Defined Field of type Float | ||||||
udf_float_4 (optional) | Float | User Defined Field of type Float | ||||||
udf_date_1 (optional) | Date | User Defined Field of type Date | ||||||
udf_date_2 (optional) | Date | User Defined Field of type Date | ||||||
udf_date_3 (optional) | Date | User Defined Field of type Date | ||||||
udf_date_4 (optional) | Date | User Defined Field of type Date | ||||||
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned
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Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
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