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Excerpt

This method is updating a service request by setting them as "Completed". A single service request can be completed by each call.

Tip
Available from CRM.COM R5.0.0

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

service_request_identifier

(mandatory)

Service Request identifier  

The identifier of the service request that should be updated. The allowed service request identifier fields are the following:

Include Page
V4:service_request_identifier
V4:service_request_identifier

status_identifier

(mandatory)

Service Request Status Identifier

The status of the service request. The allowed service request status identifier fields are the following:

Include Page
V4:service_request_status_identifier
V4:service_request_status_identifier

description

(optional)

StringA description of the service request that will be updated

notes

(optional)

StringShared notes fir the service request

fields_set

(optional)

List of Strings, comma separatedA list of fields that should be included in the results. If not specified then all the available fields will be returned

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