CRM.COM provides a simple solution for launching a branded mobile app in major app stores. Our pre-built app can be customised to match your business requirements and published on popular platforms like the Apple App Store and Google Play, making it accessible for your contacts to download.
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How to create and configure the Contact app in the back-end.
How to set up and make use of CRM.COM’s features for your app.
How to request a review version of the app from the CRM.COM team.
The necessary steps to publish your app on the app stores.
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Let’s Get Started
Step 1 - Set up the Contact App in CRM.COM
Set up your Contact app via the CRM.COM back-end. This step includes:
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For detailed information on how to create and set up your Contact app, refer to the How to set up CRM.COM Apps.
Step 2 - Request a version of the Mobile App for Review
Once you have completed your mobile app's configuration, click the Request to Publish button on the app's data screen. The CRM.COM support team will receive your request and prepare a version of your app for you to review.
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A splash screen - Appears when the app is launched, and before the main content is loaded. It typically includes your business logo, app name, or branding image, and helps to set a tone or style for the app experience right from the start. If you're unable to provide a splash screen, the CRM.COM team will use a default one that can be replaced later. However, replacing it later on will require rebuilding the app and could incur additional costs.
For the iOS version of the app:
Provide the iCloud email for a maximum of 2 people.
Download the TestFlight app on your iPhone.
You will receive an email invitation to review your app, which you can download from TestFlight.
For the Android version of the app:
No additional steps are required. We will provide you with a link to an .apk file to download, install, and review your app.
Step 3 - Review the App
You will receive an Android and an iOS version of your mobile app to review before submitting it to stores. This is a great opportunity for you to:
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If you make any changes to the app settings in the back-end, be sure to save them, then close and relaunch the appto see the updated settings applied. |
Step 4 - Request to publish to
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stores
When you are satisfied with your app and ready to publish it to the stores, you will need to provide us with some extra details so we can submit it to the Play Store and the App Store.
Please download, read carefully read , and provide the additional information included in this document
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Please keep in mind that the stores typically respond in 2-4 days, though the timeframe can occasionally be shorter or longer. |
Step 5 - Ready to Go
When the stores approve the app, we will notify you, and upon your instructions, we will release the app to the stores. Only then will the app be available for your customers to download!
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