Tip
Available from CRM.COM R9.0.0

Table of Contents

maxLevel	2

GET workflow_rules/show

This method returns information related with a Workflow Rule. A single Workflow Rule request is returned by each call

Resource URL

http://host_name/crmapi/rest/$version/workflow_rules/show

Parameters

...

Name

...

Type

...

Description

...

token

...

String

...

The token retrieved from the login method

...

(mandatory)

...

Webhook Request Identifier

The identifier of the workflow rule that should be returned as a result. The allowed workflow rule identifier fields are the following:

...

fields_set

(optional)

...

List of Strings, comma separated

...

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

...

Examples

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

Code Block

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    {
        "log_information":
        {
            "updated_date": "2015-11-05T18:44:23",
            "created_date": "2015-11-05T14:47:26",
            "created_by_unit":
            {
                "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                "name": "Admin Unit",
                "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                "alternative_code": "MG"
            },
            "updated_by_unit":
            {
                "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                "name": "Installation Team 4",
                "description": null,
                "alternative_code": "IT4"
            },
            "created_by_user":
            {
                "person_name": "MPAdministrator",
                "username": "MPAdministrator",
                "id": "1"
            },
            "updated_by_user":
            {
                "person_name": "m_michael_user",
                "username": "m_michael_user",
                "id": "970A84FDE9784FCF807597FEA26FA0F1"
            }
        },
        "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
        "entity": "ACTIVITIES",
        "priority": "LOW",
        "life_cycle_state": "EFFECTIVE",
        "name": "Workflow Rule",
        "id": "7BAB68ADE8A940D2AA7D8300384D7630",
        "description": null,
        "entity_types":
        [
            {
                "id": "FF7750B1E1C14509B8F7F866414FEA2E",
                "name": "Activity Status Transition",
                "description": null,
                "alternative_code": "AST"
            },
            {
                "id": "8963F9337B1C4CA1BC86D17C29E0A382",
                "name": "MKInstall",
                "description": null,
                "alternative_code": "MK"
            }
        ]
    }
}

GET workflow_rules/list

This method returns information related with workflow rules having specific attributes. Multiple workflow rules are returned by each call.

Resource URL

Parameters

Name	Type	Description
token	String	The token retrieved from the login method
entity (mandatory)	String	The name of the entity related with the workflow rules that should be returned as a result. The supported entities are the following: ACTIVITIES
life_cycle_state (optional)	String	The life cycle state of the workflow rules that should be returned as a result. The supported options are EFFECTIVE or NOT EFFECTIVE. By default, all workflow rules are returned.
created_date (optional)	Date	The created date of the workflow rule that should be returned as a result.
fields_set (optional)	List of Strings, comma separated	A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify at least one of the semi-optional parameters. Multiple of those parameters are allowed to be specified.

Response Data

...

Examples

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

Code Block

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    [
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:33",
                "created_date": "2015-10-30T10:39:06",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "HIGH",
            "life_cycle_state": "EFFECTIVE",
            "id": "A94ABA3BDF2745FA8AE8F5B71DD4CA8F",
            "name": "Activity Rule",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:41",
                "created_date": "2015-11-02T11:13:58",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "MEDIUM",
            "life_cycle_state": "EFFECTIVE",
            "id": "9A41E58E151C4B3D822943B140F9A9EB",
            "name": "Activity rule 2",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:45:23",
                "created_date": "2015-11-03T09:42:05",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
            "entity": "ACTIVITIES",
            "priority": "MEDIUM",
            "life_cycle_state": "EFFECTIVE",
            "id": "5DB96A77C25B4D19A65C4515D4E0D394",
            "name": "Workflow Rule Activity On Update",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:56:42",
                "created_date": "2015-11-02T16:06:33",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "m_ioannou",
                    "username": "m_ioannou",
                    "id": "C5D6D95C71C4484F9168A5444FC928EF",
                    "email": "m_ioannou@crm.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "LOW",
            "life_cycle_state": "EFFECTIVE",
            "id": "9E8A2D055DBA483F8978E5ACB0DE528B",
            "name": "Activity Rule Low",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:23",
                "created_date": "2015-11-05T14:47:26",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
            "entity": "ACTIVITIES",
            "priority": "LOW",
            "life_cycle_state": "EFFECTIVE",
            "id": "7BAB68ADE8A940D2AA7D8300384D7630",
            "name": "Workflow Rule",
            "description": null,
            "entity_types":
            [
                {
                    "id": "8963F9337B1C4CA1BC86D17C29E0A382",
                    "name": "MKInstall",
                    "description": null,
                    "alternative_code": "MK"
                },
                {
                    "id": "FF7750B1E1C14509B8F7F866414FEA2E",
                    "name": "Activity Status Transition",
                    "description": null,
                    "alternative_code": "AST"
                }
            ]
        }
    ]
}

GET workflow_rules/trigger

This method triggers an existing Workflow Rule. Only one Workflow rule can be triggered in each call.

Resource URL

Parameters

...

Name

...

Type

...

Description

...

token

...

String

...

The token retrieved from the login method

...

(mandatory)

...

Workflow Rule Identifier

The identifier of the Workflow Rule that should be triggered. The allowed Workflow Rule request identifier fields are the following:

...

entity

(mandatory)

...

The name of the Entity with which the Workflow Rule is related to . The supported entities are the following:

ACTIVITIES

...

entity_id

(mandatory)

...

fields_set

(optional)

...

List of Strings, comma separated

...

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name

Type

Description

entity

String

The name of the Entity for which the Workflow Rule was triggered . The supported entities are the following:

ACTIVITIES

entity_id

String

The ID of the entity for which the Workflow Rule was triggered

workflow_rule

Workflow rule Object

The Workflow Rule which was enforced to be triggered

...

Examples

HTTP Method: GET

Request:

Response:

{ "status": { "message": "", "description": "", "code": "OK" }, "data": { "entity": "ACTIVITIES", "entity_id": "BCE90B30D846400383759910E7CE5D99", "workflow_rule": { "life_cycle_state": "EFFECTIVE", "id": "9E8A2D055DBA483F8978E5ACB0DE528B", "name": "Activity Rule Low", "alternative_code": "ACT_RULE_LOW" } } }

Expand

title	Example 1

Code Block

Panel

name	blue

Child pages (Children Display)

all	true
excerpt	true

Versions Compared

Old Version 13

New Version Current

Key

GET workflow_rules/show

Resource URL

Parameters

Restrictions

Response Data

Examples

GET workflow_rules/list

Resource URL

Parameters

Restrictions

Response Data

Examples

GET workflow_rules/trigger

Resource URL

Parameters

Restrictions

Response Data

Examples

Page Comparison

Versions Compared

Old Version 13

New Version Current

Key

GET workflow_rules/show

Resource URL

Parameters

Restrictions

Response Data

Examples

GET workflow_rules/list

Resource URL

Parameters

Restrictions

Response Data

Examples

GET workflow_rules/trigger

Resource URL

Parameters

Restrictions

Response Data

Examples