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Find out how to .... |
Learn to configure Group Collaboration |
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Table of Contents
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Navigating to Group Collaboration
What is Group Collaboration Profiles
CRM.COM ..............
Validations & Restrictions
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Group Collaboration Profiles
- Navigate to PATH
- Search for the Network Management
- Click on the number/name of the record you would like to access, to go to the Data Entry page
- From the Action Menu click on Actions > "Suspend Account"
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FOUNDATION > NETWORK MANAGEMENT > SET UP COLLABORATION BETWEEN GROUPS |
What is Group Collaboration?
Entries/records are subject to different levels of access depending on the Group (or business department) they belong to. The Group an entry belongs to is determined in two ways, depending on its Type.
- Explicit Viewing Access Entities are defined by the 'Owned By Group'.
- Implicit Viewing Access Entities are defined by the 'Owned By Group' of its master Entity.
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View Understanding Network Entity Types for information on Explicit and Implicit Viewing Access Entities. |
A Group can collaborate with multiple Groups, and the records that will be available for access based on their Privacy Level as well as the Actions that will be available to Users of other Groups, can both be defined.
The following Actions can be defined:
- Access to View data
- Access to Modify data
- Access to Assign data
- Access to Search for data
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Group Collaborations do not apply for Controlled Selection Entities. |
- Navigate to Group Collaboration and explore existing entries via the Summary page.
- Click on the link (Name or Number) of the entry of your interest to enter the Data Entry page and see more detail.
- Use the Actions Menu to create a NEW Group Collaboration, modify (EDIT) or DELETE an existing one.
- Use the BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Group Collaboration.
Check the Validations & Restrictions Table below for a list of available Actions when working with Group Collaborations, including each Action's related validations and restrictions. View the Attributes Table for a comprehensive description of the Group Collaboration fields.
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Action | Validations | Restrictions |
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Create |
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Edit |
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Delete |
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An * indicates a field is mandatory.
Name | Description | ||||||||||||||||||||||||||||
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Number | An auto-generated number which uniquely identifies the Group collaboration profile. | ||||||||||||||||||||||||||||
Main Information | |||||||||||||||||||||||||||||
Group* | The Group that other Groups should be granted access to. | ||||||||||||||||||||||||||||
Community | The Community that the Group belongs to.
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Collaboration Scope* | The scope of collaboration with other Entities, which can be one of the following:
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Collaboration Settings | |||||||||||||||||||||||||||||
Collaborating Groups*
| Includes all the Groups which are collaborating with the specified Group. The following information is available for each of the Groups selected:
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Collaboration Actions* | The Collaboration Actions which are allowed through the specific Collaboration; different levels of collaboration can be defined for each Action. For the 'All Groups' Collaboration Scope the Actions are only defined once, while for 'Specific Groups' the Actions must be defined once per Collaborating Group.
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