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Excerpt

hiddentrue
Find out how to create communications directly from the Entity Data Entry pages instead of navigating to the Communications module

 

What does this section cover?

Table of Contents
minLevel2

Communicating an Entity

Info

This manual provides information on how to Communicate the entity via the entity page. 
Visit /wiki/spaces/V4Manual/pages/9831173Communications to find out how you can communicate the entity via Communications Data Entry page 

 

  1. Navigate to the module you would like to communicate
  2. Search for the record you would like to communicate to the customer
  3. Click on the link to navigate to the Data Entry Page
  4. From the Actions Menu  click on Actions > "Communicate Entity"
    Screenshot ACTIONS > COMMUNICATE ENTITY 
    • The Communication Detail data entry page opens in a Modal window and the carried over information will be set in the"Referring To" section
      Screenshot 
  5. Fill out the rest of the information as described at /wiki/spaces/V4Manual/pages/9831173Communications
    Communications - Create CommunicationImage Added 
  6. Click on Save