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Back to Subscription Main Page 

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Learn how you can to configure Subscription Business Definition that Definitions that will dictate determine the overall behavior of Subscription

What does this section cover?

behaviour of Subscriptions

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Table of Contents

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What are Subscription  Definitions?

Subscription  definitions

Navigating to Subscription  Definitions

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CONFIGURATION > BILLING APPLICATION > SUBSCRIPTIONS > SET UP BUSINESS DEFINITIONS

What are Subscription Definitions?

A Subscription Definition is a set of business rules used to control the behavior of Subscription  throughout their whole life cycle.

Creating, Editing & Deleting Validations & Restrictions

ActionValidationsRestrictionsGeneral
  • Multiple Subscription definitions can exist in the system, but each one should have a unique name and alternative code
  • Only one active Subscription  definition can exist at any given time
If no active Subscription definition exists, then no Subscription can be created

and conditions which are used to create and maintain Subscriptions throughout their Life Cycle. For example, through the Subscription Definitions, you can define the maximum number of Subscriptions you can have per account or the maximum number of Main Services and Physical products that can be added to a Subscription. 
Subscription Definitions provide a number of restrictions and controls and can be used to define product dependencies. For example, a rule can be set where additional channels cannot be added unless one of the Main channels is added first. 
 

Subscription  Definitions can be edited, deleted and have their Life Cycle State changed.

  • Navigate to Subscription  Definitions and explore existing entries via the Summary page
  • Click on the link (Name or Number) of the entry of your interest to access the Data Entry page and see more detail.

  • Use the Actions Menu to create a NEW Definition, modify (EDIT), or DELETE an existing one.  

  • Use BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Definition. 

  • Click on the Audit Log button to view a log of changes performed on the displayed Subscription  Definition.

Check the Validations & Restrictions Table below for a list of available Actions when working with Subscriptions, including each Action's related validations and restrictions.View the Attributes Table for a comprehensive description of the Subscription Definition fields.

SUBSCRIPTION DEFINITIONSImage Added

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Validations & Restrictions

ActionValidationsRestrictions
Create
  • Mandatory Fields must be defined
  • Name and alternative code must be uniqueAlternative Code must beunique
  • Not Applicable
Edit
  • Mandatory Fields must be defined
  • Name and alternative code must be uniqueAlternative Code must beunique
  • Not Applicable
Delete
  • Not Applicable
  • Cannot be deleted if its the active definition
Subscription  Definition attributes 
  • 'Active' Definition

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attributes
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Attributes

An * indicates a field is mandatory 

 

An auto generated number that uniquely identifies the accounts receivable definitions

Name

Description

 Number
Main Information
 Name*The name of the definition
 Alternative code*An alternative code for the definition. On creating a new definition it defaults to the first letter of each word included in the name (in Capitals), if nothing else is specified
DescriptionA description for the definition
StateThe state of the definition which can be active or inactive. Only one active definition can exist at any point
  
  
  

Defining your own Subscription  Definition tailored to your company's needs

  • Navigate to PATH
     
  • Either search for an existing one or from the Top Menu click on NEW
     

    MAIN INFORMATION

     

    LOG INFORMATION

    Include PageLog Information - GlobalLog Information - Global
  • From the Top Menu click on Save
  • Deleting Subscription  Definitions

    Include PageDeleting a record - GlobalDeleting a record - Global

    Changing the Life Cycle State of Subscription  Definition

    Include PageChanging the Life Cycle State of a Definition - GlobalChanging the Life Cycle State of a Definition - Global

     

    Note

    Visit /wiki/spaces/WIP/pages/10010220 Subscription for business examples related to

    Definition.
    DescriptionA description of the Definition.
    Alternative Code*The alternative code of the Definition. Unless otherwise specified, the Alternative Codes for new entries default to the Name initials in capital letters.
    StateThe state of the Definition which can be 'Active' or 'Inactive'. Only one Definition can be 'Active' at any given time.
    Subscription Rules
    Restrictions

    Subscription Restrictions control the number of Subscriptions that can be owned by the same Accounts Receivable, based on a set of rules. The criteria that can be used to build each rule include the following:

    • Subscription Criteria
      • Subscription Type
      • Subscription Life Cycle State
    • Criteria for each Accounts Receivable
      • The Accounts Receivable Classification
      • The Accounts Receivable Credit rating
    • Maximum Number of Subscriptions: The maximum number of Subscriptions meeting the Subscription Criteria, allowed to be created per Accounts Receivable meeting the Accounts Receivable Criteria

     

    In the following example the System is set to allow:

    • 1 Subscription per Accounts Receivable with Employee Classification
    • 3 Subscriptions per Accounts Receivable with Residential Classification
    • 5 Subscriptions per Accounts Receivable regardless of the account's Classification


    Subscription RestrictionsImage Added

    Service Rules
    Restrictions
    Service Restrictions

    Service Restrictions control the number of Services that can be added either to one or all Subscriptions owned by the same Accounts Receivable.

    • Scope: The scope by which the conditions will be set.
      • "Subscription": The rule will apply to the Services of a single Subscription.
        or
      • "Accounts Receivable":  The rule will apply to the sum of the Services of all the Subscriptions owned by the Accounts Receivable.
    • Restrictions:
      • Minimum number of mandatory Services that should exist
      • Maximum number of mandatory Services that should exist.
      • Minimum number of optional Services that should exist.
      • Maximum number of optional Services that should exist.
    Dependencies
    Service Dependencies

    Service Dependencies control the Type of Services that can co-exist either on a Subscription or Subscriptions owned by the same Accounts Receivable.

    • Product or Product Type: Must be either Termed Services or Expenses.
    • Scope: The scope by which the conditions will be set.
      • "Subscription": The rule will apply to Services of a single Subscription.
        or
      • "Accounts Receivable": The rule will apply to the Services of all the Subscriptions owned by the Accounts Receivable.
    • Type of Prerequisites, can be one of the following:
      • Services (Only Termed Services and Expense are allowed to be added to the list).
      • Service Types (Only Termed Services and Expense are allowed to be added to the list).
      • Traceable Physical Goods.
      • Traceable Physical Good Types.
    • Prerequisites: Up to 10 Prerequisites can be added from the same Type. There is also the option to define whether all the specified values or if at least one of the values should be present.
    Restrictions Per Distributor
    Service Restrictions Per Distributor

    Service Restrictions per Distributor control the number of Services that can be distributed by each Provisioning Distributor.

    • Provisioning Distributor: The Provisioning Distributor on which the restrictions should be applied.
    • Restrictions:
      • Minimum number of mandatory Services that should exist.
      • Maximum number of mandatory Services that should exist.
      • Minimum number of optional Services that should exist.
      • Maximum number of optional Services that should exist.
    Dependencies Per Distributor
    Service Dependencies Per Distributor

    Service Dependencies Per Distributor control the Services that can be distributed on the same Provisioning Distributor.

    • Provisioning Distributor: The Distributor on which the dependency rules should be applied.
    • Type of Prerequisites, can be one of the following:
      • Services (Only Termed Services and Expense are allowed to be added to the list).
      • Service Types (Only Termed Services and Expense are allowed to be added to the list).
    • Prerequisites: Up to 10 Prerequisites can be added from the same Type. There is also the option to define whether all the specified values or if at least one of the values should be present.
    Tiers
    Tiers

    Tiers are directly related to the Subscription Action 'Swap Services' and determine the swaps that can take place between Subscription Services and provides information on the Type of modification (i.e. if it constitutes an upgrade or downgrade).
    Subscription Service Tiers aretwo dimensional; the first dimension is the Tier Level and the second dimension is the Tier Path.

    • The Path defines a set of Subscription Services, which can replace each other. Subscription Services can be replaced only by other Services under the same Path.
    • The Level characterises the replacement (i.e. if it constitutes an upgrade or downgrade) and is defined within each Tier Path.

    Tier Paths can be related to a single root Path, in which case, the System will suggest replacements of Subscription Services belonging to a child Path, whenever a Subscription Service of the same Level is replaced.

    Example

     

    Level

    Path 1

    Not following any Path

    Root Path of Path 2

    Path 2

    Following: Path 1

    Child Path of Path1

    Path 3

    Not following any Path

    10

    A1

    B1

    C1

    20

    A2

    B2

    C2

    30

    A3

    B3

     

    40

     

    B4

     

    40 B5 

     

    Based on the Subscription Service Tiers specified above the following events can take place:

    • A1, A2, A3 can replace each other.
    • B1, B2, B3, B4 can replace each other.
    • C1, C2 can replace each other.
    • Going from A1 to A2 or A3 is considered as a downgrade.
    • Going from A3 to A2 or A1 is considered as an upgrade.
    • Going from B4 to B5 and vice versa is considered a swap.
    • If a Subscription has A1, B1 and C1 then a change from A1 to A2 will suggest a change from B1 to B2, but it will not suggest a change from C1 to C2.

    Based on the Subscription Service Tiers specified above the following events cannot take place:

    • Subscription Services belonging to Path 1 cannot replace or be replaced by a Subscription Service belonging to Path 2 or Path 3
    • Subscription Services belonging to Path 2 cannot replace or be replaced by a Subscription Service belonging to Path 1 or Path 3
    • Subscription Services belonging to Path 3 cannot replace or be replaced by a Subscription Service belonging to Path 1 or Path 2
    Installed Item Rules 
    Restrictions
    Installed Item Restrictions

    Installed Item Restrictions control the number of Installed Items that can be added either to one or all Subscriptions owned by the same Accounts Receivable.

    • Scope: The scope by which the conditions will be set.
      • "Subscription": The rule will apply to Installed Items of a single Subscription.
        or
      • "Accounts Receivable": The rule will apply to the sum of the Installed Items of all the Subscriptions owned by the Accounts Receivable.
    • Physical Good Type: The Traceable Physical Good Type on which the restrictions for the number of the Installed Items will be applied.
    • Restrictions:
      • Minimum number of Installed Items that should exist per traceable Physical Good Type.
      • Maximum number of Installed Items that should exist per traceable Physical Good Type.
    Dependencies
    Installed Item Dependencies

    Installed Item Dependencies control the Type of Installed Item that can co-exist either on a Subscription or Subscriptions owned by the same Accounts Receivable.

    • Product or Product Type: can only be Traceable Physical Goods.
    • Scope: The scope by which the conditions for the selected Product or Product Type will be set.
      • "Subscription": The rule will apply to Physical Goods of a single Subscription.
        or
      • "Accounts Receivable": The rule will apply to the Physical Goods of all the Subscriptions owned by the Accounts Receivable
    • Type of Prerequisites, can be one of the following:
      • Traceable Physical Goods
      • Traceable Physical Good Types
    • Prerequisites: Up to 10 Prerequisites can be added from the same Type. There is also the option to define whether all the specified values or if at least one of the values should be present.
    Restrictions Per Distributor
    Installed Item Restrictions Per Distributor

    Installed Item Restrictions per Distributor control the number of Installed Items that can be distributed by each Provisioning Distributor.

    • Provisioning Distributor: The Provisioning Distributor on which the restrictions should be applied.
    • Physical Good Type: The Traceable Physical Good Type on which the restrictions for the number of the Installed Items will be applied.
    • Restrictions:
        • Minimum number of Installed Items that should exist per traceable Physical Good Type
        • Maximum number of Installed Items that should exist per traceable Physical Good Type
    Dependencies Per Distributor
    Installed Item Dependencies Per Distributor

    Installed Item dependencies per Distributor control the type of Installed Items that can be distributed on the same Provisioning Distributor.

    • Provisioning Distributor: The Distributor on which dependency rules should be applied.
    • Type of Prerequisites can be one of the following
      • Traceable Physical Goods
      • Traceable Physical Good Types
    • Prerequisites: Up to 10 Prerequisites can be added from the same Type. There is also the option to define whether all the specified values or if at least one of the values should be present.
    Log Information
    Log DetailsThe standard set of Log Details information available in all entities.
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