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This method returns all service requests which are not completed and are past their expected completion time. Multiple service requests are returned by each call. Note that identifiers are optional for this method. |
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Resource URL
Parameters
Name | Type | Description | ||||||
token | String | The token retrieved from the login method | ||||||
| accounts_receivable_identifier (optional) | Accounts receivable identifier | The identifier of the account related with the service requests that should be returned as a result. The allowed account identifier fields are the following:
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type_identifier | Service request type identifier | The identifier of the service request type related with the service requests that should be returned as a result. The allowed service request type identifier fields are the following:
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caller_identifier (optional) | Contact information identifier | The identifier of the caller related with the service requests that should be returned as a result. The allowed contact information identifier fields are the following:
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category_identifier (optional) | Service Request Category Identifier | The identifier of the category related with the service requests that should be returned as a result. The allowed service request category identifier fields are the following:
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number_of_results (optional) | Number | The number of results that can be retrieved through each call
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offset (optional) | Number | Defines the number of entities that should be skipped from the results. If it is set to 0 then none results should be skipped, otherwise the results will begin from the provided offset number
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fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
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