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Summary

Description

Issue Type

Components

V5-5772

Issue on applying a promotion disocunt when an item is sold in quantities more than 1

When applying a promotion discount, then the process does not multiple the promotion’s fixed discount amount times the item’s quantity

Bug

ACCOUNTS

V5-5731

Enhancements in Debtors report

  1. Enhanced Debtors report with additional information about the contact and the account.

a) Account: Include payment terms
b) Contact: email and phone (full phone number, including the dial code)
c) Contact custom fields
All new fields are marked as optional to be included in the report.

  1. The enhanced ageing analysis information to also be included in the Ageing analysis section of Contact statement (payment terms only).

Improvement

ACCOUNTS

V5-5600

Multiple Notes in Activities

Ability to maintain multiple Notes when managing an Activity and its progress

Improvement

ACTIVITIES

V5-5752

Service Requests summary report not retrieving records

Service Request summary report does not return any results if a stage is specified in its filters

Bug

ANALYTICS

V5-5717

Include scheduled report's name in email's subject

A scheduled report’s name should be included in the automated email sent on a recurring basis to a user to make it easier to identify for which scheduled report the email is sent.

Improvement

ANALYTICS

V5-5766

Demo contact also copied when copying a Business

Demo contact also copied when copying a Business but the new business does not have any contacts yet. This causes unhandled errors in the copied business.

Bug

BUSINESS NETWORK

V5-5759

Issue when adding new contact members

New contact is added to a community in the backend (provided first/last name and email address). The community member is created but the name is not shown on the UI

Bug

CONTACTS

V5-5758

Enhanced filters related to Invoice Events in Segmentation

Enhance filtering options to provide the ability to segments contacts for which an Invoice (or any other financial transaction) was posted exactly X days ago).

Improvement

CONTACTS

V5-5416

Activity Feed usability improvements

Activity Feed usability enhancements that allow back-end users to search, view and identify a contact’s activities over time in a more efficient way

Improvement

CONTACTS

V5-5647

Enhanced usage records information that includes their rating/invoicing information

Ability to retrieve detailed information on how a usage record was invoiced during a billing process such as its detailed invoiced information (net, discount, tax and total amounts, on which invoice it was included)

Improvement

CUSTOMER EVENTS

V5-5750

Issue on creating financial transactions on completing an Order

On Order completion, the process tries to issue the final invoice. This process has an issue since the end result for non-upfront orders is the creation of the Invoice PLUS a payment that has an offline payment method. In addition, the contact’s credit limit on completion is not and will not be exceeded by the final invoice

Bug

ORDERS

V5-5737

Issue on updating a price's validity date

A price’s validity date changes even if the user hasn't made any changes. The date must not be updated if:

  • User clicks on edit but then saves without making any changes

  • User sets/updates the price’s label

  • User checks product price (try to edit the price value) but closes modal without any changes

  • User adds/removes a price in another currency. If a new price is added in a new currency, then that new price will not have a validity date (yet). Any other previously created prices are not affected, i.e. the validity date does not change

In any other case, the validity date is updated.

Bug

PRODUCT CATALOGUE

V5-5723

List product prices issue

When searching for prices or a product (in products screen)

  • Filter based on a segment, segment is included in the Web API query parameters but the wrong price(s) is returned

  • Filter “Organisation” included twice in the list of filters

Bug

PRODUCT CATALOGUE

V5-5709

New Automation to automatically assign a category using Products AI Tool

New Automation to automatically trigger the AI Tool so as to assign a category on creating a new Product.

New Feature

PRODUCT CATALOGUE

V5-5708

Enhancements in Products AI Tools

  • Ability to see a preview of max 10 products and how their information will be updated by the AI Tool. Preview will also include the number of products that will be updated.

  • Ability to provide a link in the email sent to the user right after the tool completes its processing so the .csv file with the AI Tool’s results can be downloaded.

Improvement

PRODUCT CATALOGUE

V5-5643

Ability to apply a discount to Usage and Expense services

Ability to apply a discount to Usage and Expense services. This includes the ability to include such services in a Promotion’s basket items and offerings as well as applying the promotion’s discount when invoicing them.

Improvement

PRODUCT CATALOGUE

V5-5340

Ability to specify a decimal value with more than 2 decimals for fixed discount amount in Promotions

Ability to specify a decimal value with more than 2 decimals for fixed discount amount in Promotions

Improvement

PRODUCT CATALOGUE

V5-5749

Ability to notify a contact on receiving an entry from a Reward Offer

Ability to notify a contact on receiving an entry in a Lottery reward offer. Email/SMS communication to be sent to the contacts whenever they get a new entry in the lottery. Consider a business that runs multiple lottery offers

Improvement

REWARD OFFERS

V5-5730

Issue when managing the Usage Allowance of a termed service

A termed service’s usage allowance (based on its price terms), allows usage based on a product type. When managing the usage allowance of a specific subscription service, and a product of that type is added, then:

  1. A “product not found” validation is thrown

  2. Validation is thrown requesting for usage allowance limits to be specified (the price terms do not include any).

Bug

SUBSCRIPTIONS

V5-5662

Ability to configure different Embedded Links based on the user's language

Ability to configure multilingual embedded links labels in Application settings, based on the the selected languages for the business. This will allow a front-end user to see the label in their preferred language. 

Improvement

USER EXPERIENCE AND TECHNICAL

V5-5770

Invoice/Credit note line tax issue

When creating an invoice/credit note, the product price should be retrieved by the configuration, the same should be applied to tax model

Bug

V5-5769

Update product price/usage amounts issue

Update product price/usage amounts issue

Bug

PRODUCT CATALOGUE

V5-5725

Last billing day of month billing issue

When a subscription is created on the last day of the month and the month has 31 days, the period to be billed is not correct.

Bug

SUBSCRIPTIONS

v5-5641

Closed-loop CRM.COM Wallet

Enhanced B2B flows will automatically create a CRM.COM Wallet for each business that signs up to CRM.COM. Additionally, CRM.COM's settlement process will be improved to directly debit/credit the business (B2B Merchant) into their CRM.COM Wallet.