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Find out how you can configure Coverage Reasons that must be added to Warranty Policies -
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Table of Contents
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Navigating to Coverage Reasons
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FOUNDATION > WARRANTY POLICIES > SET UP WARRANTY COVERAGE REASONS |
What are Coverage Reasons ?
Warranty Coverage Reasons are used to denote whether a physical good under warranty will be replaced with or without charge.
i.e. they provide reasoning on a physical good's replacements which justifies the physical good coverage by its related Warranty.
Multiple Coverage Reasons can be set up and be related to multiple Warranty Policies.
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Allowed Coverage reasons are used when setting up Warranty Policies and later on used when a physical good under warranty needs to be replaced. |
Creating, Editing & Deleting Validations & Restrictions
| Action | Restrictions | Additional Information |
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| Create | Mandatory Fields must be specified | |
| Edit | N/A | |
| Delete | Can be deleted as long as:
| Deleted Warranty Coverage Reasons are still on the various related entities (i.e. Jobs, Service Requests and Installed Items Change History). |
Coverage Reasons attributes
Name | Description |
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| Name * | The Warranty Coverage Reason name |
| Alternative Code * | The Warranty Coverage Reason alternative code |
| Description | The Warranty Coverage Reason description |
Log Information | Includes the standard log information |
Defining your own Coverage Reasons tailored to your company's needs
Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Name: Provide a nameLOG INFORMATION
Deleting Coverage Reasons
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