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Learn how you can configure and execute Award Expiration Run Definitions -
Learn how you can configure and execute Award Expiration Run Definitions |
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What are Award Expiration Run Definitions?
Award Expiration Run Definitions are a set of business rules which are used by Award Expiration Runs to evaluate the validity of Awards provided to Reward participants and debit the participants' Wallets whenever the awarded amount expires before being spent.Award Expiration Runs can be applied only through an effective Award expiration Run Definition.All Award Expiration Runs that were performed based on each Award Expiration Run Definition can be viewed within the reward run definition.
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Award Expiration Runs can be applied only through an effective Award expiration Run Definition and the result is the creation of Award Expiration Transactions
Creating, Editing & Deleting Validations & Restrictions
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Award Expiration Run Definitions attributes
Name | Description |
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| Name* | The name of the Award Expiration Run Definition |
| Alternative code* | The alternative code of the Award Expiration Run Definition |
| Description | A description of the Award Expiration Run Definition |
| Life cycle state | The life cycle state of the Award Expiration Run Definition. The supported values are effective and not effective. Only effective Award Expiration Run Definition can be used to generate award expiration transactions |
| Unified Code | An auto generated code which is used to group the various instances of the Award Expiration Run Definition |
| Version | An auto generated number which is used to specify the version of each Award Expiration Run Definition. New Award Expiration Run Definition versions are created each time they are edited, if they are already been used to perform award expiration settlements |
| Rewards Criteria | |
| Award Transaction expired X days ago | Determines the Award Transaction's expiration date in relation to the date of execution, measured in days. If specified then the process will retrieve Award Transactions having an expiration date within the date of execution and date of execution minus the specified number of days. This criterion is optional. |
| Reward Offers | Defines a list of Reward Offers through which expired Award Transactions were generated. The Award Expiration process considers only Award Transactions related to the specific Reward Offers. Of no Reward Offers are specified, then Award Transactions will be retrieved regardless of their related Reward Offer. |
| Segment Criteria | |
| ncluded in Segment | A list of segments which are used to filter the expired Award Transactions. The criteria consist of the following:
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Not included in Segment | A list of segments which are used to exclude expired Award Transactions. The criteria consist of the following:
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| Scheduling Settings | |
| Scheduling Settings* | Determines when the definition should be applied in order to create Rewards. Rewards Run Definitions can be applied ad hoc or on a recurring basis. Scheduling settings hold the following information:
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| Award Expiration Runs | |
| Award Expiration Run information | It displays all the Award Expiration Runs which were performed based on the specific run definition and displays all the run information as described in the section below |
Configuring a Award Expiration Run Definitions tailored to your company's needs
- Navigate to REWARDS > REWARDS > PERFORM AWARD EXPIRATION RUN DEFINITIONS
- Either search for an existing one or from the Top Menu click on NEW
<<<MISSING SCREENSHOTS>>>
MAIN INFORMATION
Provide the required information:
Name
Alternative Code
Description
View information regarding the following
Scheduled Date
Version
Life Cycle State
CRITERIA
- Rewards Criteria
- Provide the required information
Award Transaction expired X days ago
Reward Offers
Click on ADD and select a reward offer from the drill-down
- Provide the required information
- Segment Criteria
- Provide the required information
Included in Segment
- Click on ADD and select a segment from the drill-down
Not included in Segment
Click on ADD and select a segment from the drill-down
- Provide the required information
- Rewards Criteria
SCHEDULING SETTINGS
Include Page Scheduler Task - Global Scheduler Task - Global LOG INFORMATION
Include Page Log Information - Global Log Information - Global - From the Top Menu click on Save
Executing a Award Expiration Run Definitions
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Modifying a Award Expiration Run Definitions
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Deleting a Award Expiration Run Definitions
Deleting a scheduled job of the specific Run
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Changing the Life Cycle State of a Award Expiration Run Definitions definition
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Reading Award Expiration Run Definitions Logs
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