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- Conduct online refunds on behalf of CRM.COM.
- Redeem instant spend awards earned by the customer for participating in a rewards program.
- Requests are triggered by manual refunds or PayPal runs.
PayPal requests can be updated through WEB APIs. Refer to Integrating Payment Systems for comprehensive instructions on integrating PayPal with CRM.COM.
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PayPal requests are created when a refund is created in CRM.COM and associated with PayPal through its refund method. PayPal payment runs:
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