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Excerpt
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Find out how to configure Communication Categories

What does this section cover?

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What are the Communication Categories

Communication categories are used to classify communications into generic groups based on specific similar attributes that they share. Communication categories are following a hierarchical tree structure. 

Creating, Editing & Deleting Validations & Restrictions

ActionRestrictionsAdditional Information
General N/A

N/A

Delete
  • Communication categories cannot be deleted if they are already used by communications which:
  • Deleted communication categories are still visible on communications which were created using those categories.

 

Include Page
Configuring Categories - Global
Configuring Categories - Global

 

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Related Areas

Filter by label (Content by label)
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labelscommunications-basics-r7,communications-advanced-r7,communications-admin-r7

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Popular Labels

Popular Labels
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