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| Configuration > CRM Application > Contact Information |
Categories
Categories can be used to classify contacts according to their business role (e.g., customers or partners).
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Contact information definitions are business rules which are used to control the behavior of contact information throughout its life cycle. There can only be one active definition at a time.
Definition fields
The table describes the sections of the Contact Information Definition Data Entry page and explains how the fields in the page are used.
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