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Learn how you can configure Rewards Schemes |
What does this section cover?
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What are Rewards Schemes?
Rewards Schemes are used to
- group reward offers based on their characteristics
- keep track of customer which are participating to the scheme and are eligible for the specified offers
- control the organizational units which can add participants.
- create reward offers directly from reward schemes screen
Creating, Editing & Deleting Validations & Restrictions
| Action | Validations | Additional Information |
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| General |
| A reward scheme can be used by users only if they are included in the allowed organisational units.
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| Delete |
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Rewards Schemes attributes
Name | Description |
|---|---|
| Name* | The name of the reward scheme |
| Alternative code* | The alternative code of the reward scheme |
| Description | A description of the reward scheme |
| Life Cycle State | The life cycle state of the reward scheme which can be effective or not effective. Only effective reward schemes can be offered to rewards participants |
| Effective Reward Offers | A list of effective reward offers which are provided by the specific reward scheme. Only effective reward offers can be provided to customers |
| Not Effective Reward Offers | A list of not effective reward offers which were provided or will be provided at some point by the specific reward scheme. Only effective reward offers can be provided to customers |
| Allowed Organisational Units | The organisational units that can use the specific reward scheme |
Defining your own Rewards Schemes tailored to your company's needs
- Navigate to REWARDS APPLICATION > REWARDS > MANAGE REWARD SCHEMES
- Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Fill out the required information.
Name
Alternative Code
Description
- From the Actions Menu click on SAVE
ALLOWED ORGANISATIONAL UNITS
Include Page Setting Allowed Organisation Units - Global Setting Allowed Organisation Units - Global LOG INFORMATION
Include Page Log Information - Global Log Information - Global
Deleting Rewards Schemes
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