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Learn how you can configure Coverage Reasons -
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What are Coverage Reasons ?
Warranty Coverage Reasons defines whether a Warranty Policy can cover a traceable physical good or not, i.e. they provide reasoning on an installed item's replacements which justifies the installed item's coverage by its related Warranty.
Multiple Coverage Reasons can be set up and be related to multiple Warranty Policies.
Creating, Editing & Deleting Validations & Restrictions
| Action | Restrictions | Additional Information |
|---|---|---|
| Create | Mandatory Fields must be specified | |
| Edit | N/A | |
| Delete | Can be deleted as long as:
| Deleted Warranty Coverage Reasons are still on the various related entities (i.e. Jobs, Service Requests and Installed Items Change History). |
Coverage Reasons attributes
Name | Description |
|---|---|
| Name * | The Warranty Coverage Reason name |
| Alternative Code * | The Warranty Coverage Reason alternative code |
| Description | The Warranty Coverage Reason description |
Log Information | Includes the standard log information |
Defining your own Coverage Reasons tailored to your company's needs
- Navigate to FOUNDATION > WARRANTY POLICIES > SET UP WARRANTY COVERAGE REASONS
Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Name: Provide a name
- Alternative Code: Provide an Alternative Code
- Description: Provide a description
LOG INFORMATION
Include Page Log Information - Global Log Information - Global - From the Actions Menu click on SAVE
Deleting Coverage Reasons
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