What does this section cover?

What are Deactivate Subscriptions in Grace Runs?

This process is responsible for the deactivation of subscriptions in grace period which are about to end. The process retrieves all subscriptions in grace period having grace period end date equal or past the date that the batch process is performed, and deactivates them.

Each deactivated subscription is set to life cycle state “Not Effective", by applying Deactivate Subscription actions, if:

• Grace End Date ends the day the process is executed
• Criteria defined in the run are met

Note: If the process is not executed on a daily basis then you should make use of the Grace Period end Date criterion. Using this criterion the system  will retrieve subscriptions whose Grace period ended between the date the rule was executed and the calculated date set by the criterion.

Creating, Editing & Deleting Validations & Restrictions

Deactivate Subscriptions in Grace Runs attributes 

Configuring a "Deactivate Subscriptions in Grace" Run tailored to your company's needs

1. Navigate to BILLING > SUBSCRIPTIONS > DEACTIVATE SUBSCRIPTIONS IN GRACE
   
2. Either search for an existing one or from the Top Menu click on NEW
   

3. MAIN INFORMATION

   1. Provide the following information:

      1. Name
      2. Alternative Code
      3. Description

4. INPUT SETTINGS

   1. Subscription Action Type: Select from the drop down list, if available the subscription action that will be logged for the subscriptions to be deactivated
   2. Subscription Sub-Action Type: Select from the drop down list, if available the subscription sub-action that will be logged for the subscriptions to be deactivated

5. CRITERIA

   1. SUBSCRIPTION CRITERIA

      1. Subscription Types: Click on ADD and search and select the subscription type using the search modal
      2. Billing Term Schemes: Click on ADD and search and select search for the billing term scheme using the search modal
      3. Price Plans: Click on ADD and search and select the price plan using the search modal
      4. Billing Frequencies: Click on ADD and select from the drop down list the required frequencies
      5. Binding Periods: Click on ADD and select from the drop down list the required periods
      6. Binding States: Check the box under the sate you would like to include
         1. Choose between In binding and Out of Binding
      7. Grace Period: Provide an integer value for days
         

   2. ACCOUNTS RECEIVABLE CRITERIA

      1. Accounts Receivable Balance: 
         1. More Than: Provide a decimal value for the amount
         2. Less Than: Provide a decimal value for the amount
      2. Accounts Receivable Outstanding Amount: 
         1. More Than: Provide a decimal value for the amount
         2. Less Than: Provide a decimal value for the amount
         3. Due in X days: Provide an integer value for the days
         4. Due X days Ago: Provide an integer value for the days
      3. Accounts Receivable Calssifications: Click on ADD and search and select the required classifications using the search modal
      4. Accounts Receivable Credit Rating: Click on ADD and select from the drop down list the required Credit Ratings
      

6. SCHEDULING SETTINGS

   Include Page
   Scheduler Task - Global Scheduler Task - Global

    

7. THROTTLING SETTINGS

   1. Provide the required information
      1. Maximum batch size
      2. Start again after X UOT (seconds, minutes, days)
8. From the Top Menu click on Save

9. LOG INFORMATION

   Include Page
   Log Information - Global Log Information - Global

Executing a Deactivate Subscriptions in Grace Run

Modifying a Deactivate Subscriptions in Grace Run

Deleting a Deactivate Subscriptions in Grace Run

You are not allowed to delete Runs.

Deleting a scheduled job of the specific Run

Reading Deactivate Subscriptions in Grace Run Logs