What does this section cover?

Deactivating Subscriptions through Jobs

CRM.COM allows you to order Jobs to deactivate existing subscriptions

Navigating to Jobs

Anchor
Validations-Restrictions Validations-Restrictions

Creating & Saving, Validations & Restrictions

Subscription Action Information

Creating a Job to Deactivate Subscription

1. Search using the criteria available in the summary page
2. From the top menu click on the NEW to open the Jobs data entry page

3. CONTACT INFORMATION

   Include Page
   Select an existing Contact Information via another entity - Global Select an existing Contact Information via another entity - Global

4. ACCOUNT INFORMATION

   1. Number: Select an account which is related to the subscription you would like to create a job order for

5. BILLING ADDRESS

   1. The Billing Address will be Read Only and will display the account's billing address

6. JOB INFORMATION

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   Jobs - Adding Job Terms and Address Information - Global Jobs - Adding Job Terms and Address Information - Global

7. The following sections follow the same logic as on creating a Job of New Subscription scope based on the Validations and Restrictions explained above:

   PHYSICAL GOODS

   Include PageJobs - Adding Requested Physical Goods - GlobalJobs - Adding Requested Physical Goods - Global

   EXPENSES

   Include PageJobs - Adding Requested Expenses - Global
   1. Jobs - Adding Requested Expenses - Global

      ACTIVITIES

      Include Page
      Jobs - Adding Requested Activities - Global Jobs - Adding Requested Activities - Global

   2. KEY DATES & ASSIGNMENTS

      Include Page
      Jobs - Adding Key Dates and Assignments - Global Jobs - Adding Key Dates and Assignments - Global

   3. ATTACHMENTS

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      Attachments - Global Attachments - Global

   4. LOG INFORMATION

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      Log Information Explicit - Global Log Information Explicit - Global

8. PREVIEW JOB

9. SUBSCRIPTION REQUESTED

   1. Provides the subscription that will be updated

10. PHYSICAL GOODS REQUESTED

    1. Provides the physical goods to be provided

EXPENSES REQUESTED

Provides the expenses to be added

1. ACTIVITY SERVICES REQUESTED

   1. Provides the activity services to be added

From the PREVIEW JOB panel click on SUBMIT

System Processing

1. The Job will be saved and a unique number will be assigned
2. The requested subscription will not be modified until the Job is completed
3. The following becomes available
   1. A Communication will be created based on the active Job definition communication settings and the information will appear under Communications
      

      Include Page
      Viewing Communications related to a record - Global Viewing Communications related to a record - Global