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Find out how to create a new Job for changing Subscription Location |
What does this section cover?
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Changing Subscription Location through Jobs
CRM.COM allows you to order Jobs for changing the subscription location
What can you add?
For each type of Job selected, different options are available. Use the table below to see what can be added using the specific Job type
Fulfilment Scope | Subscription Services | Subscription Physical Goods | Physical Goods | Additional Physical Goods | Expenses | Activities | Subscription Location |
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Change Subscription Location |
Navigating to Jobs
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CRM APPLICATION > JOBS > MANAGE JOBS |
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Action | Validations | Restrictions | Additional Information |
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Create |
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Save |
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Subscription Action Information
Type | Action Behavior Code | Sub Action Behavior Code |
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Change Subscription Location | CHANGE_SUBSCRIPTION_LOCATION | CHANGE_SUBSCRIPTION_LOCATION |
Creating a Job to Change Subscription Location
- Navigate to Jobs Module
- From the top menu click on the NEW to open the Jobs data entry page
CONTACT INFORMATION
Include Page Select an existing Contact Information via another entity - Global Select an existing Contact Information via another entity - Global ACCOUNT INFORMATION
Number: Select an account which is related to the subscription you would like to create a job order for
BILLING ADDRESS
The Billing Address will be Read Only and will display the account's billing address
JOB INFORMATION
Include Page Jobs - Adding Job Information - Global Jobs - Adding Job Information - Global EXISTING SUBSCRIPTION LOCATION
Info title Existing Subscription Location Tip This section is available only if the job fulfilment scope is equal to Change Subscription Location
This information is retrieved dynamically from the specified subscriptionNEW SUBSCRIPTION LOCATION
Specify the New Subscription Location
The following sections follow the same logic as on creating a Job of New Subscription scope based on the Validations and Restrictions explained above:
PHYSICAL GOODS
Include Page Jobs - Adding Requested Physical Goods - Global Jobs - Adding Requested Physical Goods - Global ACTIVITIES
Include Page Jobs - Adding Requested Activities - Global Jobs - Adding Requested Activities - Global EXPENSES
Include Page Jobs - Adding Requested Expenses - Global Jobs - Adding Requested Expenses - Global KEY DATES & ASSIGNMENTS
Include Page Jobs - Adding Key Dates and Assignments - Global Jobs - Adding Key Dates and Assignments - Global ATTACHMENTS
Include Page Attachments - Global Attachments - Global LOG INFORMATION
Include Page Log Information Explicit - Global Log Information Explicit - Global
PREVIEW JOB
PHYSICAL GOODS REQUESTED
Provides the Job Physical Goods to be provided
- ACTIVITY SERVICES REQUESTED
- Provides the activity services to be added
- EXPENSES REQUESTED
- Provides the expenses to be added
- From the PREVIEW JOB panel click on SUBMIT
System Processing
- The Job will be saved and a unique number will be assigned
- The requested subscription will not be modified until the Job is completed
- The following becomes available
- A Communication will be created based on the active Job definition communication settings and the information will appear under Communications
Include Page Viewing Communications related to a record - Global Viewing Communications related to a record - Global
- A Communication will be created based on the active Job definition communication settings and the information will appear under Communications
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