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Find out from where you can view Additive Discounts

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What are Applied Additive Discounts

As explained in Understanding Additive Discounts there 2 types of additive discounts (Ad Hoc and Auto Apply) that can be applied to 2 different modules (Subscriptions and Jobs). 

Ad Hoc discounts have a dedicated screen (Manage Ad Hoc Discounts) from where they can be viewed, edited, cancelled and approved. In addition, Ad Hoc discounts can be viewed via Subscription and Jobs Data Entry pages apart from the dedicated screen.

Auto Apply discounts on the other hand, are not available in the system till after Billing and they are not available via the Manage Ad Hoc Discounts page.

Once an Ad Hoc or Auto Apply discount is included in Billing and applied on either a Job or a Subscription, then they are labelled as Applied, and they are available from Jobs and Subscriptions Summary pages and Rated Billing items Summary and Data Entry pages.

 

The table below shows from where each discount is available to be viewed.

 

Discount TypeDescriptionSubscription Summary PageSubscription Data Entry Page

Jobs Summary PageJobs Data Entry PageRated Billing Items Summary PageRated Billing Items Data Entry PageManage Ad Hoc Discounts
Ad Hoc DiscountsRequests created for Ad Hoc DiscountsNot available

View Subscription History

Not available

Jira Legacy
serverJIRA at CRM.COM
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658

Not availableNot available
Applied Ad Hoc DiscountsAd Hoc discounts that have been applied

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Ad Hoc Discounts (View) 

Not available

Image Modified

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Ad Hoc Discounts (View) 

Jira Legacy
serverJIRA at CRM.COM
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658
 

Not available

Applied Ad Hoc Discounts (View) 

Applied Ad Hoc Discounts Tab

Not available
Applied Auto Apply DiscountsAuto Apply discounts that have been applied

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Auto Apply Discounts (View) 

Not available
Billing Information > Bill Items > Lines > Rated Billing Items > Applied Auto Apply Discounts (View) 
Jira Legacy
serverJIRA at CRM.COM
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658
 
Not available

Applied Auto Apply Discounts (View) 

Applied Auto Apply Discounts Tab

Not available
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