First you will need to set up your products!!!
Products are physical goods or services which can be used by any type of business transaction within CRM.COM software. Products are classified into services and physical goods; where Services, represent any intangible commodity which is offered to consumers, such as telephony, TV channels, repairs, installations, deliveries etc. and where the consumer does not have an exclusive ownership of the service that is purchased, and Physical Goods, represent any tangible commodity which is offered to consumers, such as cameras, decoders, magazines etc. In most of the cases the consumer has an exclusive ownership of the good that was purchased.
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System Access Via: Configuration > 
Image AddedProducts > Image AddedProduct Types
To To learn more, visit Configuring Product Types manual
Step 2: Creating your Product...
System Access Via: FOUNDATIONPRODUCTSMANAGE PRODUCTS
To To learn more, visit Creating Products manual
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| optional products |
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| optional products |
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Product Brands, Categories, Families...
- CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP FAMILIES
- CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP BRANDS
- CONFIGURATIONFOUNDATION APPLICATIONPRODUCTSSET UP CATEGORIES
To To learn more, visit Products - The Admin Stuff manual
Do it Yourself!!
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| name | green |
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| title | SAMPLE SETUP |
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Lets see how you can quickly set up the system to start using Products module for OTT business
Create 4 Product Types Product Types | Classification | Physical Good Types | Service Type | Composition Method | Used For Provisioning |
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Usage Services | Service | | Usage | Flat | Yes |
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Termed Services | Service | | Termed | Flat | Yes |
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Smartcards | Physical Good | Traceable | | Flat | Yes |
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Decoders | Physical Good | Traceable | | Flat | Yes |
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Create Products Product | Type | VAT Rate | Information |
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PPV service | Termed Services | 10% | This service will be used to authorise the usage of addition of PPV movies on the subscription |
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PPV movies | Usage Service | 10% | You will need to create one product per PPV movie you would like to make available. Usage service are not added in Price Plans but in Usage Service Catalogs. |
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Samsung Smartcard | Smartcards | 10% | Create the different smartcards that you provide your subscribers with |
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Thomson Decoder | Decoders | 10% | Create the different decoders that you provide your subscribers with |
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