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Learn to work with usage service catalogues |
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Allowed Attributes Defines the attributes that can be used for creating or modifying Usage Service catalogues. | |
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| Provisioning Providers | Define the providers that will be available when creating new service catalogues, and a default provider. If the service is offered by a third party, then its provider and necessary information (e.g., the provisioning ID) will be available directly from the catalogue. |
| Usage Service Types | Define the product types that can be added to the catalogue and the default type when creating a new catalogue. |
| Default Rates Per Usage Service Type Predefined rates based on product type speed up the setup of catalogues. The rate for each added product type is assigned in the definition and can be modified | |
Rated: Select for usage services imported to CRM.COM (through the WEB API) whose billing rates are determined by third party systems. When checked, the 'Base Rate' and 'Tiered Rates' fields in the catalogue will be unavailable. Apply Additional Discount: Select for 'rated' usage services that additional discount should be applied through CRM.COM Unit of Measurement: The unit of measurement based on which usage service of the specified product type will be rated. This is a read only field and defined once the UDR type is selected. Base Rate: The basic charge for the service type, which is applied if tiered rates are not defined or their conditions are not fulfilled. | |
| Tiered Rates | Used to provide discounted rates as long as the conditions are met. Several tiered rates can be specified as long as their conditions do not overlap. Each rate is defined in a different row and applied if the row conditions are met. Tiered rates consist of:
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Specify the criteria that match the usage service catalogues you are interested in or use NEW from the Actions menu to create a new catalogue. Provide the mandatory information and SAVE the catalogue. The life cycle state of the catalogue must be 'Effective' in order to start adding services to a subscription from the catalogue.
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Glossary
| CRM.COM Term | Definition | ||||||
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| Over-the-top (OTT) | A broadcasting model where media (video, audio) are transmitted via the Internet as standalone products, without the need for a cable or satellite operator. | ||||||
| Usage Detail Records (UDRs) | Information describing the use of Usage Subscription Services. | ||||||
| Third-party systems Conditional Access (CA) and Over-the-top (OTT) platforms with which CRM.COM integrates to provide services such as video content, telephony or games. | ||||||
| Termed Service | A service that is billed for a recurring period. | ||||||
| Subscription | A collection of customer services billed on a recurring, usage or one-time basis. | ||||||
| Accounts Receivable | A ledger of the financial transactions carried out between a company and its customers, such as invoices and payments. |
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