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Find out how to create a new Contact Information |
What does this section cover?
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Navigating to Contact Information
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CRM Application > Contact Information > Manage Contact Information |
Explaining Contact Information Fields
Person Contact Information
Name | Description |
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Type * | The contact information type which in this case is Person |
Gender | The gender of the person which can be either Male or Female |
Title | The title of the person |
First Name | The first name of the person |
Middle Name | The middle name of the person |
Last Name | The last name of the person |
Category | A category that the person belongs to |
Profile Photo | The profile photo of the person |
Owned by Group | The group that owns the specific contact information |
Privacy Level | The privacy level of the specific contact. It is always read only and can be changed through a dedicated action |
Demographics | The demographic information of the specific contact informationperson |
Addresses | The addresses of the specific contact informationperson |
Phones | The phones of the specific contact informationperson |
Emails | The emails of the specific person |
Relations | The related contact information and the relation with the specific person |
Log Information | Includes the standard log information plus the shared notes |
Files & URLAttachments | The Files and URL attachments related with the specific contact informationperson |
Demographics
Name | Description |
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Date of birth | The date of birth of the specific person. |
Name Day | The name day of the specific person. |
Country of Residence | The country of residence of the specific person |
ID No.Number | The person’s ID number of the specific person |
Registration Country | Passport No.The ID registration country of the specific person |
Passport Number | The person’s passport number of the specific person |
Registration Country | The passport registration country of the specific person |
Social Security No.Number | The person’s social security number of the specific person |
Industry | The Industry that the specific person belongs to |
Industry Sector | The Industry sector that the specific person belongs to |
Addresses
Name | Description | ||
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Type * | The type of the Addressaddress. It is mandatory for each specified address but not mandatory for the whole contact information. It should be unique Each address type can be added maximum once for each contact information. | ||
Country | The address | postal codecountry | |
Street Name * | The address street name . | ||
Street No.Number | The address street number | ||
Postal Code | The address postal code | ||
Floor | The address floor | ||
Apartment No. | The address apartment number | ||
Area | The address area | ||
Town/City | The address town or city | ||
District | The address district | ||
Municipality | The address municipality | Country | The address country |
PO Box | The address PO Box | ||
PO Box Postal Code | The address PO Box Postal Code | ||
Care of | The address care of information | ||
Notes | Notes for the specific address | ||
State * | Indicates if the address is active or inactive. Only active addresses are displayed on Contact Information screen, but an option to show inactive addresses exists. Actions to change the state from active to inactive and vise versa are also supported
Phones
Name | Description | ||
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Type * | The type of the phone. It is mandatory for each specified address but not mandatory for the whole contact information. It should be unique Each phone type can be added maximum once for each contact information. | ||
Country * | The phone country | ||
Area Code | The phone area code | ||
Phone No. Number * | The phone number. | Full Phone No. | The full phone number. It is generated automatically and is equal to the area code followed by the phone number |
Notes | Notes for the specific phone | State * | Indicates if the phone is active or inactive. Only active phones are displayed on Contact Information screen, but an option to show inactive phones exists. Actions to change the state from active to inactive and vise versa are also supported
Emails
Name | Description | ||
---|---|---|---|
Type * | The type of the email. It is mandatory for each specified email but not mandatory for the whole contact information. It should be unique Each email type can be added maximum once for each contact information. | ||
Email Address * | The email address. | ||
Notes | Notes for the specific email | State * | Indicates if the email is active or inactive. Only active emails are displayed on Contact Information screen, but an option to show inactive emails exists. Actions to change the state from active to inactive and vise versa are also supported
Business & Personal
Relations
Name | Description |
---|---|
Related Contact Information * | The related contact information |
Relation Type * | The relation type between the two contacts. The available relations are filtered based on the business & personal relations specified on the active contact information definitions. |
Notes | Notes for the specific relation |
Company Contact Information
Name | Description |
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Type * | The contact information type which in this case is Company |
Company Name * | The name of the company |
Category | A category that the company belongs to |
Profile Photo | The profile photo of the company |
Owned by Group | The group that owns the specific contact informationcompany |
Privacy Level | The privacy level of the specific contact informationcompany. It is always read only and can be changed through a dedicated action |
Company Profile | The company profile |
Addresses | The company addresses |
Phones | The company phones |
Emails | The company emails |
Log Information | Includes the standard log information plus the shared notes |
Files & URLAttachments | The Files and URL attachments related with the specific contact informationcompany |
Company Profile
Name | Description | ||
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Industry | The Industry that the person company belongs to | ||
Industry Sector | The Industry sector that the person company belongs to | ||
Profile Year | The company’s profile year. It should be a number with 4 digits | ||
Annual Turnover | The company’s annual turnover | ||
Established on | The date that the company was established | ||
No. Number of Employees | The company’s number of employees | ||
Tax reference Number | The company’s tax reference number | ||
Registration Details
| The company’s registration details which includes include the following:
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VAT Registration
| The company’s VAT registration details which includes include the following:
| Tax reference No. | The company’s tax reference number |
Addresses
Name | Description | |
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Type * | The type of the Addressaddress. It is mandatory for each specified address but not mandatory for the whole contact information. It should be unique Each address type can be added maximum once for each contact information. | |
Country | The address | postal codecountry |
Street Name * | The address street name. Mandatory on conditions:It is mandatory only for existing addresses | |
Street No.Number | The address street number | |
Postal Code | The address postal code | |
Floor | The address floor | |
Apartment No. | The address apartment number | |
Area | The address area | |
Town/City | The address town or city | |
District | The address district | |
Municipality | The address municipality | Country|
The address country | PO Box | The address PO Box |
PO Box Postal Code | The address PO Box Postal Code | |
Care of | The address care of information | |
Notes | Notes for the specific address | |
Indicates if the address is active or inactive. Only active addresses are displayed on Contact Information screen, but an option to show inactive addresses exists. Actions to change the state from active to inactive and vise versa are also supported |
Phones
Name | Description | ||
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Type * | The type of the phone. It is mandatory for each specified address but not mandatory for the whole contact information. It should be unique Each phone type can be added maximum once for each contact information. | ||
Country * | The phone country | ||
Area Code | The phone area code | ||
Phone No. Number * | The phone number. | Full Phone No. | The full phone number. It is generated automatically and is equal to the area code followed by the phone number |
Notes | Notes for the specific phone | State *Indicates if the phone is active or inactive. Only active phones are displayed on Contact Information screen, but an option to show inactive phones exists. Actions to change the state from active to inactive and vise versa are also supported |
Emails
Name | Description |
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Type * | The type of the email. It is mandatory for each specified email but not mandatory for the whole contact information. It should be unique Each email type can be added maximum once for each contact information. |
Email Address * | The email address. Mandatory on conditions: It is mandatory only for existing emails and it should include the character @ and a dot at a position after the @. |
Notes | Notes for the specific email |
State * | Indicates if the email is active or inactive. Only active emails are displayed on Contact Information screen, but an option to show inactive emails exists. Actions to change the state from active to inactive and vise versa are also supported |
Business & Personal
Relations
Name | Description |
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Related Contact Information * | The related contact information |
Relation Type * | The relation type between the two contact information. The available relations are filtered based on the business & personal relations specified on the active contact information definitions. |
Notes | Notes for the specific relation |
Creating & Saving, Validations & Restrictions
Action | Validations | Restrictions |
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Create |
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Save |
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Creating a Contact Information
- Search using the criteria available in the summary page
- From the top menu click on the NEW PERSON to open the Contact Information data data entry page
- OR From the top menu click on the NEW COMPANY to open the Contact Information data data entry page
MAIN INFORMATION
- Provide the mandatory Main Information for the contact
ADDRESSES
- Type: Select the type of the address you would like to define
- Provide all the related address information
- Select a different type and provide information for second address
Repeat for all address types you would like to provide address
PHONES
- Type: Select the type of the phone you would like to define
- Country: Select country
According to the selected country, the Area Code will be provideprovided - Phone Number: Provide Phone number
Area code will be automatically concatenated - Select a different type and provide information for second phone number
Repeat for all phone types you would like to provide phone number
EMAILS
- Type: Select the type of the email address you would like to define
- Provide the email address information
- Select a different type and provide information for second address
Repeat for all address types you would like to provide address
DEMOGRAPHICS / COMPANY PROFILE
- Provide additional information either for Contact Person or Contact Company
RELATIONS
- Outward Relations.
- Click on ADD and use modal to search for the related contact
- Type: Next to the Related Contact, select the Type of relationship from the drop down
- Click on ADD and use modal to search for the related contact
- Outward Relations.
ATTACHMENTS
Include Page Attachments - Global Attachments - Global LOG INFORMATION
The following information is automatically set by the system on saving the Contact InformationInclude Page Log Information - Global Log Information - Global - From the Action Menu click on SAVE
System Processing
Once saved the system will proceed with the following actions:
- Validate specified information based on the following:
- contact information uniqueness
- addresses
- emails
- phones
- mandatory fields
- unique fields
- If validation is completed successfully then
- Contact Information Life Cycle State is set
- If the contact information is related with an accounts receivable then the state is set to “Marketing”
- If the contact information is not related with an accounts receivable then the state is set to “FinancialsFinancial”
- Sets the contact information privacy levels if PLAR is defined
- Sets log information
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