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Excerpt
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Find out how to configure Communication Categories

What does this section cover?

Table of Contents
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What are the Communication Categories

Communication categories are used to classify communications into generic groups based on specific similar attributes that they share. Communication categories are following a hierarchical tree structure. 

Creating, Editing

and

& Deleting Validations

and

& Restrictions

ActionRestrictionsAdditional Information
General N/A

N/A

Delete
  • Communication categories cannot be deleted if they are already used by communications which:
  • Deleted communication categories are still visible on communications which were created using those categories.

 

Include Page
Configuring Categories - Global
Configuring Categories - Global

 

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Related Areas

Filter by label (Content by label)
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labelscommunications-basics,communications-advanced,communications-admin

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Popular Labels

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