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Find out how to create a new Usage Detail Record |
What does this section cover?
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Navigating to Usage Detail Records
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Billing > Billing > Manage Detail Records |
Explaining Usage Detail Records Fields
Name | Description |
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| Number | An auto generated number which uniquely identifies each UDR |
| Type* | The type of the UDR. This information is mandatory |
| Accounts receivable* | The related accounts receivable |
| Usage Service Catalog* | The usage service catalog that the service that was used belongs to. If not specified then it is set automatically on selecting the usage service. Product catalogs are filtered based on the conditions specified on each catalog |
| Usage Service* | The actual service that was used. Only usage services can be selected. If a product catalog is specified then the usage services are filtered based on the services included in the product catalog |
| Subscription* | The related subscription |
| Subscription service* | The related termed subscription service. Only termed services related with the selected subscription can be selected. |
| Usage amount* | The UDR total usage amount |
| Billing directive* | The UDR billing directive which can be one of the following:
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| Billing effective date* | The UDR billing effective date |
| Life Cycle State* | The life cycle state of the UDR which can either be Scheduled, Posted or Cancelled |
| Subscription action | The subscription action that triggered the UDR |
| From Date | The date and time that the service usage started. |
| To Date | The date and time that the service usage stopped |
| Source System | The system that generated the UDR. The source systems are filtered based on the selected UDR Type. |
| Device | The device that used the service. The devices are filtered based on the selected UDR Type. |
| Usage Method | The method that was applied on using the service (for example rental, download etc.).The usage methods are filtered based on the selected UDR Type. |
| Source ID | The ID of the source that initiated the service, for example the phone number that initiated a phone call |
| Source Category | The category of the source that initiated the service. The source categories are filtered based on the selected UDR Type. |
| Destination ID | The ID of the destination that received the service, for example the phone number that received a phone call |
| Destination Category | The category of the destination that received the service. The destination categories are filtered based on the selected UDR Type. |
Creating a Usage Detail Records
CRM.COM Software allows you to create UDRs records for subscriptions, through the Add Service Usage action. Visit the relevant page for instructions on how to execute this action.
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Visit Understanding Usage Service Catalogs for business examples related to creating UDRs |
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