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Understand the usage of Workflows within CRM.COM |
What does this section cover?
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What are Workflows ?
Workflows Glossary
Term | Description |
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Alert Related Terms | |
Alert Tags | Alert tags are dynamic information, that can be used within the alert subject or alert content, in order to dynamically generate information based on data kept on the entity that is communicated through the alert |
Workflow Rules | Workflow Rules are used in order to apply actions on specific entities, triggered by specific events and considering that the specified conditions are fulfilled |
Workflows Key Processes and Concepts
Processes / Concept | Description |
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EXAMPLE Allocation Process & Allocation Principles | EXAMPLE The allocation process is used to allocate credit transactions against debit transactions to settle them.
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Workflows Network Characteristics
Network Characteristics define the level of access for each record. i.e. Whether it will be available for selection, for viewing or editing etc.
Entity | Network Characteristics |
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Accounts Receivable Classifications |
Workflows Related Modules
Interaction Entity | How |
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Workflows - Business Examples
The following section provides business examples to help you understand how CRM.COM Workflows module is used.
Title of the Business example
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Business Requirement Company ZX .......
CRM.COM Solution ...........
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Related Areas
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Popular Labels
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