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- Under the Main Information tab specify the notification type's main information
- Select the notification information
- Under the Communication Information tab select a communication template or create a new one
- Under the Main Information tab specify the communication template's main information
- Under the Template Values select the Media (Email, SMS, other)
- Specify the content of the communication template
- Click Save
- Under the Criteria tab of the Notification Type window, on the Segment section click Add and select the customer segment that you wish to send the email notifications to
- Click Save to save the notification type
- Click Save to save the notification run definition
- In order to submit the notification run click Submit from the Actions button
- If you prefer the notification run to automatically run repeatedly (e.g. daily, weekly, monthly etc) then specify this under the Scheduling Settings tab
- At this point, the notification run is sent to the scheduler
- When the process run is completed you will be able to see it under the Process Runs tab. This is where you will see all the process run of the specific notification run that will submit to the scheduler at any point
- The process runs allow you to see which have been processed successfully and which have been processed with errors by expanding the appropriate section
- You can also drilldown drill down to specific entries to view the exact communication that was sent to each customer
- Each notification being sent to a customer can also be viewed through the Communication Centre under the Customer Management tab and then under Notifications
Note: For more information on Notification Runs click on the link below:
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11. How to set up an Additive Discount
- Navigate to Billing Finance > Product & Pricing > Additive Discounts > Set Up Business Definitions
- Click New
- The Additive Discount Definition page opens
- Under the Main Information tab enter the main information about the additive discount
- Under the Discount Settings tab enter the discount settings
- Under the Amount Discount section select the discount amount type (e.g. Free Period)
and the free period - Specify the number of applied discounts within a period
- Select the product to be discounted
- Under the Amount Discount section select the discount amount type (e.g. Free Period)
- Under the Validity section determine the discount validity period
Under the Discounted Products section click Add and enter the product on which the discount will be applied on
- Under the rest of the Criteria tabs enter the more criteria that should be met in order for the discount to be applied
- Click Save
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