1. Log In to Gadgets & Co Shopify Checkout 2. Log In to CRM.COM
- 43. How to view an existing Rewards Scheme and the Reward offers under the specific scheme
- 54. How to view an existing Rewards participant
98. How to create a notification run to be sent to a specific customer segment
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- As soon as the criteria are defined click Save
- In order to preview the segment click Preview from the Actions button
To view existing segments: - Navigate to Foundation > Segmentation > Manage Segments
- Type “%” in the number field and click SEARCH to find all participants
Example segments to open:
Segment No.
Name
Details
11
IMAGINE All Reward Participants
All Reward Participants
15
IMAGINE Travel Ltd. New Rewards Participants
All Participants who signed up today
19
IMAGINE Rewards Participants in London
Participants with account location London
Note: For more information on Segmentation click on the link below:
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- When the process run is completed you will be able to see it under the Process Runs tab. This is where you will see all the process run of the specific
- notification run that will submit to the scheduler at any point.
- The process runs allow you to see which have been processed successfully and which have been processed with errors by expanding the appropriate section
- You can also drill down to specific entries to view the exact communication that was sent to each customer
- Each notification being sent to a customer can also be viewed through the Communication Centre under the Customer Management tab
Note: For more information on Notification Runs click on the link below:
https://discover.crm.com/display/V4Manual/Notifications