Disclaimer

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The Homespot demo includes the below:

• CRM.COM (Back End)
  Rewards setup
  Order managementMobile App
  eWallet and rewards management through a smartphone for the rewards participant
  Order taking
• POS (Kounta)
  Online real time transactions through Kounta, a web-based electronic Point of Sale
• Web Portal
  Online rewards management for the rewards participant
  Order taking
• Mobile App
  eWallet and rewards management through a smartphone CRM.COM (Back End)
  Rewards setup
  Order management
• Web Portal
  Online rewards management for the rewards participant
  Order taking
• Tookan
  Delivery management platform

CRM.COM is integrated with leading POS, E-Commerce sites, Card Terminals via the CRM.COM Web API.

Note: More information on Kounta can be found here: www.kounta.com 

Demo Flow

Customer Mobile App

1. Open the Homespot Order mobile app
2. To register as a new rewards participant tap on Create New Account
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3. Fill in your details and tap on SIGN UP
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4. Once you complete your registration you are now a rewards participant and you can start collecting monetary awards, view running offers and manage your rewards via the mobile app and web portal using the same credentials
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Note: To skip the registration process, you can use an existing rewards participant using the below credentials:
username: tina@crm.com
password: 123456

KOUNTA POS

1. Visit https://my.kounta.com/login
   Login using the below credentials:
   crmdotcom@gmail.com
   Kounta*partner
   
2. Click on POS
   
3. Select a register
   
4. Click on "Use on this device"
   
5. Select your user
   
6. Enter PIN (1111)
   
7. Add products to the cart
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   Note: On the left hand side you can view the different sections of Homespot so as to view the right products according to the transaction you want to perform.from the Cafe section
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8. Click Add Customer
   
9. Select the customer Anna Georgiou rewards participant from the customer list
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10. The rewards participant's information is loaded on the screen
11. Click Save
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12. Click Checkout
    Image RemovedEnter Check Out to complete the transaction
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13. Select a fast cash option to pay for the transaction
    
14. Send Receipt (or click No Thanks to skip)
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Customer Web Portal

1. Navigate to https://rewardsportaldemorewardsorderportaldemo.crm.com/en/login
2. Login using your credentials or the below credentials
   anna@crmfor an existing rewards participant
   tina@crm.com
   123456
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3. This is the customer's view of her rewards account from the customer web portal
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   The homepage presents the participant's wallet balance, the wallet balance that expires in the next 30 days, the conditional and unconditional amounts of the wallet balance, unread notifications, recent orders as well as all the active offers.
4. The reward participant can view her progress towards an offer by clicking on the offer
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5. The As the reward participant collects monetary awards, she can view her wallet balance breakdown by navigating to My Rewards
   
   
6. The reward participant can view her awards, spends and purchases by navigating to My Account > Wallet
   

Customer Mobile App

1. Open the Homespot mobile app
2. Login using the below credentials
   anna@crm.com
   123456
3. The reward participant can view her wallet balance and how to spend it via the Home page
   
4. The reward participant can view all the running offers via the Offers page
   
   
5. The reward participant can tap on an offer and view more details. Certain offers present the participant's progress towards the offer