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Learn to work with Conax Contego SMS Services |
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| Main Information |
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Message Type: The type of the message that will be sent, which can be 'Mail Message' or 'Bark Message' Smartcard: The smartcard that should receive the message. Text: The text which will be sent through the message Sequence: Defines the sequence that should be used to send the message. If not specified then the system Defaults to '255'. Display Duration in Seconds: Defines the duration in seconds for which bark messages will appear in the STB. If not specified, then the system defaults to '20'. |
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Requests
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The table below displays the CRM.COM processes that trigger each the requests sent to Conax Contego SMS Services command (a request) Services, as well as the parameters sent for each request.
Activation and deactivation commands are not directly triggered by the execution of Subscription Actions. Once the Provisioning Request Processing Run Definition is executed, the system is checked against the logic available under the Trigger Logic column, and the respective Conax Contego command is created, provided the necessary conditions are met.
CommandRequest | Usage | Triggered by | Trigger Logic | Command Parameters |
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| Add Subscription | Activates subscription services |
| Has at least one 'Effective' or 'Short Term Effective' subscription service, which is not authorized1. |
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| Cancel Subscription | Deactivates subscription services |
| Has at least one 'Not Effective', 'Regretted', 'Swapped', 'Removed', 'Cancelled', 'In Resting' or 'Short Term Not Effective' subscription service, which is authorized1. |
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| Renew Subscription | Renews subscription services |
| Has at least one 'Effective' or 'Short Term Effective' subscription service, which is authorized1. The subscription provisioning distributor's authorization date AND the 'Renewal Frequency' defined in the Provider's configuration is less than or equal to the current date. |
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| Create Pairing | Pairs Smartcards and STBs |
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Send Message | Send messages to subscribers |
| For requests through the mail & bark definition
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Glossary
| CRM.COM Term | Definition |
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| CA | Stands for Conditional Access (system), which in this case is Conax Contego. |
| Mail Message | A message sent by the provider to the customer, that appears in the Set-Top Box (STB) mailbox, either when received or at a specific time. |
| Bark Message | A message sent by the provider to the customer, that appears directly on the screen, either when received or at a specific time. |
| DVB | Stands for Digital Video Broadcasting and is a suite of internationally accepted open standards for digital television. |
| IPTV | Internet Protocol Television delivers television content using the internet Protocol, instead of the traditional terrestrial satellite signal. |
| OTT | Stands for Over The Top and is media content, such as audio or video, which is delivered over the internet with no intervention from the service Provider. |
| FTP | Stands for File Transfer Protocol. |
| Provisioning State | The provisioning state of a Subscription service (i.e. a channel) that can be either 'Active' or 'Inactive'.
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| Service CA ID or Provisioning ID | The ID that is used in Conax Contego to identify The subscription service for which signals should be sent to the subscriber's device. |
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