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Learn how you can to configure Activity Categories |
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Table of Contents
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Navigating to Activity Categories
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CONFIGURATION > CRM APPLICATION > ACTIVITIES >SET UP CATEGORIES |
What are Activity Categories?
Activity categories Categories are used to classify activities Activities into generic groups based on specific similar common attributes that they share. Activity categories are following Categories follow a hierarchical tree structure.
Creating, Editing and Deleting Validations and Restrictions
- Navigate to Activity Categories and explore existing entries via the Summary page. Activity Categories follow a hierarchical structure, with 'parent' rows linked to multiple 'children' rows directly beneath them.
- Click on the link (Name or Number) of the entry of your interest to open a modal with the related details. Select an existing Category for the 'parent' to make the specific Category a 'child' or erase the 'parent' name to make the Category a 'parent' itself.
- Either SAVE the changes or cancel (X) and go back to the Summary page.
- Create a new (ADD) or delete an existing one (REMOVE).
- Use EXPAND ALL to view 'parents' and 'children' and COLLAPSE ALL to only view 'parents'.
Check the Validations & Restrictions Table below for a list of available Actions when working with Activity Categories including each Action's related validations and restrictions. View the Attributes Table for a comprehensive description of Activity Categories fields.
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Action | Validations | Restrictions | ||
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Create |
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Edit |
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Delete |
| categories
| they are already used by activities which:
| Deleted Activity Categories are still visible on activities entries which were created using those categories. |
Categories. |
Attributes
An * indicates a field is mandatory.
Name | Description |
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Name* | The name of the Activity Category. |
Code* | A code for the Activity Category. |
Description | A description for the Activity Category. |
Parent | The parent of the Activity Category, unless the Activity Category is a 'root'. |
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