Back to Price Plans Main Page 

Navigating to Price Plans

Using Price Plans

Price Plans are used to define prices and rates for every billable Product that is added to a Subscription, Job or Activity, with the exception of Usage Services, whose prices are defined in Usage Service Catalogs. There ca be multiple effective Price Plans in the System, and the applicable one can be selected when creating an entity (Subscription or Job).
Discounts can be offered to customers through Price Plans by defining rates lower than the standard rate, for a defined period or specific quantities. 

• Navigate to Price Plans and explore existing entries via the Summary page. 
• Click on the link (name or number) of the entry of your interest to enter the Data Entry page and see more detail. 
• Use the Actions Menu to create a NEW Price Plan or modify (EDIT) an existing one.
• Go to Rates tab and add or select Products from the Left List menu to update Rate information for each Product.
• Use BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Price Plans. 
• Click on ACTIONS to discover other possibilities available for Price Plans.

View the Attributes Table below for a comprehensive description of the Price Plans fields. Refer to the Rate Models Table for an overview of the different Types of Rate Models that can be used when setting up Rates for Products in the Price Plan.
Check the Validations & Restrictions Table for a list of available Actions when working with Price Plans including each Action's related restrictions, validations and additional information.

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validations validations

Validations & Restrictions

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attributes attributes

Attributes

An * indicates a field is mandatory.

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rate_model rate_model

Price Plan Rate Models

Additional Actions for Price Plans

Automatically Calculate Discount Amount

An organisation has the option to offer a discount on already defined Base or Tiered Rates. By using the Calculate Amount feature, the System will calculate and set the new discounted price as an amount or percentage (%). The action is available on adding new Products or editing rates.

1. Select the Product whose rate should be updated.
2. Click on CALCULATE AMOUNT, either on the Base Rate or Tiered Rate.
3. The Calculate Amount modal will open.
   
   1. Provide a number in the Initial Amount text box (this can be the same or different than the Base/Tiered Amount).
   2. Select between Amount and Percentage.
   3. Provide a number in the text box below.
   4. Click anywhere outside the text box and check the calculated rate.
   5. Click on SAVE  to apply the change.
      • The System will set the amount that has been calculated, regardless if the Initial Amount provided was different to the Base or Tiered Amount.

Adding new Product to existing Price Plans

Price Plans cannot be amended once they have been added to a Subscription or Job. The ADD NEW Product action can be used to define rates in existing Price Plans for new Products introduced to the business.

1. Navigate to PRICE PLANS.
2. Search for the Price Plan in which a Product should be added.
3. Click on the name of the entry you would like to access to go to the Data Entry page.
4. From the Actions Menu click on Actions > ADD NEW Product to open the Add Product in the Price Plan modal.
5. Use Quick Search or click on the magnifying glass to search for a Product using the search modal.
6. In the modal provide all the necessary information for the creation of the Product as explained in the Attributes Table.

Amend Existing Price Plan Rates

Price Plans assigned on a Subscription or a Job can no longer be modified, as rates are agreed between the customer and the business when creating the Subscription or Job.
There are occasions however that even Price Plans that are already added to customers must be amended. For example, a change in VAT or the overall increase of rates regardless of the contract. 
When a Price Plan is replaced, the previous Price Plan receives an expiration date. 

1. Navigate to PRICE PLANS.
2. Search for the Price Plan to update.
3. Click on the number / name of the entry you would like to access to go to the Data Entry page.
4. From the Actions Menu click on Actions > REPLACE  to open the Replace Price Plan Form modal.
   1. New Price Plan's Effective Date: Define the date from which the new Price Plan prices will take effect.
   2. Adjust Rates by '%': Add a % to update all rates in the Price Plan or leave empty to make manual updates.
5. Click on SAVE to close the modal.
   If the Adjust Rates By % is defined then, all rates will be automatically updated.  
6. From the Actions menu click on EDIT to start updating the Price Plan rates.

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Creating Conditional Price Plans

Conditional Price Plans as implied by the name) can be added to a Job or a Subscription only if two Types of conditions are met. These conditions are defined in the Price Plan.

• Selection Conditions: If satisfied, the Price Plan will be available where a Price Plan is selected to be added to a Job or Subscription.
• Validity Conditions: If satisfied, the rates from the applied Price Plan will be used by the Billing Engine when billing the Job or Subscription. Validity conditions are required because from the time that a (Job or Subscription) Price Plan is set until the time that is it is billed, the Selection Conditions may no longer be satisfied. It is recommended to have the same conditions defined for Selection and Validity.
  If during Billing the Validity Conditions are not met, then the System will get the rates from the Base Price Plan that was used when creating the Conditional Price Plan.

1. Navigate to PRICE PLANS
2. Click on NEW from the Actions Menu to create a new Price Plan.
   1. Main Information 
      1. Provide the information in the section as in the case of a Base Price Plan
      2. Base Price Plan: Select a Base Price Plan that the System will use in case the selected Conditional Price Plan conditions are not met during Billing
         When a Base Price Plan is selected, two extra sections become available:
         1. Selection Conditions
         2. Validity Conditions 
   2. Rates

      1. All the rates available in the selected Base Price Plan will be present here. Change the rates accordingly.

         Tip
         You can use the Replace Price Plan action to change all the rates simultaneously by a certain percentage.

   3. SELECTION & VALIDITY CONDITIONS

      1. The process for adding Selection or Validity conditions is the same. 
         Follow the steps below:

      2. In Evaluation Settings there are 2 options that can be set at 2 different levels to select whether all conditions or at least one condition should be met.
         View /wiki/spaces/V4Manual/pages/9831566 for more information on Evaluation Settings.

         1. General: Select whether conditions for all the Groups should be met or at least one.

         2. Condition Group Specific: Select whether conditions for all rows within each of the Groups should be met or at least one.
            

      3. Once the Evaluation Settings are in place, click on each of the Condition Groups in the Group List on the left to start defining the group row conditions.

         1. Click on ADD to add a new row.
            
            or 
            ADD FROM TEMPLATE to select an existing Condition Group row.

            Note
            Templates are Condition Group rows that have been previously saved to be reused. They already contain information such as Type, Operator and Value.

         2. Type: Select the Type of the Condition from the drop-down list.
         3. Operator: Select whether the values defined should be:
            1. 1. Equal
               2. Not Equal
            2. Value: Click on the ADD VALUES link to open the modal to add Values for each Condition Group Row, i.e. for the Type you have selected.
               1. Like in Evaluation Settings, set whether all the values defined in the modal should be met, or at least one.
                  

               2. Value 1 - Value 20: Use Quick Search or click on the magnifying glass for a search modal to select the values to be set as conditions.

                  Note

                  Different values will be available for selection for each Type selected in the Condition Group. The available Types are: Subscription Type: Evaluated against the Subscription Type Billable Entity Maturity: Evaluated based on the maturity of the billable entity  2 options are available - new and existing billable entity Billable Entities Existing Products: Evaluated against existing Physical Goods or Services Billable Entities Products To Be Added: Evaluated against Physical Goods or Services that will be added Billable Entities Existing Price Plans: Evaluated against existing Price Plans Billable Entities Owner Groups: Evaluated against the group that owns the billable entity Accounts Receivable Classifications: Evaluated against the Accounts Receivable Classification Accounts Receivable Credit Ratings: Evaluated against the Accounts Receivable Credit Rating Accounts Receivable Payment Preference: Evaluated against the Accounts Receivable Payment Preference Billing Term Scheme: Evaluated against the Billing Term's Billing Term Scheme Billing Terms Binding State: Evaluated against the Billing Terms binding state  in and out of binding Billing Terms Binding Period: Evaluated against the Billing Terms binding period Billing Terms Billing Frequency: Evaluated against the Billing Terms billing frequency Segmentation: Evaluated against the Accounts Receivable owning the billable entity.  Note that only Accounts Receivable Segments can be selected.

                  

         4. Description:  Describe the Group row condition.
         5. Save as Template: There is the option to save the values per Condition Group as a template so that it can be reused in other Condition Groups of the same Type.
            1. Click on the SAVE AS TEMPLATE link and provide a name and description.
               
      4. Once all the Condition Group rows are complete, repeat the process for a new Condition Group.
         
   4. Allowed Organisational Units
      1. Add the organisational units that can select and assign the Price Plan
         
3. Click on SAVE to save the Price Plan