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Find out how to create a new Rewards Offers of classification Classification Reward Subscription Maturity |
Subscription Maturity Reward Offer Attributes
An * indicates a field is mandatory
Reward Subscription Maturity offers Offers are used to award customers having whose subscriptions which were effective without any interruptionswere effective and uninterrupted, for a specific period of time.
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| Main Information | |||||||||||||||||||
| Number | An auto-generated number that uniquely identifies each reward offerReward Offer | ||||||||||||||||||
Template
| The Reward Offer Template that if selected it will carry over predefined information, such as offer classificationOffer Classification, award Award and spend conditionsSpend Conditions. Visit View Configuring Reward Offer Templates for more information. | ||||||||||||||||||
| Scheme* | The reward scheme that the reward offer Reward Offer belongs to | ||||||||||||||||||
| Type* | The type of the reward offerReward Offer, that will determine it's its business behaviour. Reward offer Offer types are filtered based on the organisational unit Organisational Unit of the logged in user. | ||||||||||||||||||
| Name* | The name of the reward offerReward Offer | ||||||||||||||||||
| Alternative codeCode | The alternative code of the reward offerReward Offer | ||||||||||||||||||
| Life cycle stateCycle State | The life cycle state Life Cycle State of the reward offer Reward Offer which can be 'Effective' or 'Not Effective'. By default, reward offers are created as Reward Offers are created as 'Not Effective'. | ||||||||||||||||||
| Latest Effective Date | The latest date that the rewards offer become effectiveReward Offer become 'Effective'. This information is set or updated each time the life cycle state Life Cycle State of the reward offer Reward Offer changes from 'Not Effective' to 'Effective'. | ||||||||||||||||||
| Description | A description of the reward offerReward Offer | ||||||||||||||||||
| Category | The category of the reward offerReward Offer. This is filtered based on the allowed categories defined in the Reward Offer Type | Award* | The award that will be given if the offer award conditions are met. The award can be a specific amount | ||||||||||||||||
Evaluation Method
| The method that will be used to evaluate the | offerOffer. For the evaluation of the specific | reward offer typeReward Offer Type, only one option is available:
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| Award | |||||||||||||||||||
| Award* | The award that will be given if the Offer Award Conditions are met. The Award can be a specific amount.
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Apply if best award is provided
| If enabled then the Reward Offer will be applicable only if the provided award is the best award (highest amount) among other Reward Offers that might be applicable. By default, this option is set as disable | ||||||||||||||||||
| Reward Offer Validity | |||||||||||||||||||
| Validity | Reward offer validity Offer Validity is used to define the period ranges that the reward offer Reward Offer is valid for. Two validity options are available:
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| Reward Award Validity | |||||||||||||||||||
Rewards Awards Validity
| Reward Award Validity | Reward Award Validity is used to define the period for which an award is Award remains valid for the participant to spend. By default all awarded offers Offers will be always remain valid unless a Reward Award Validity period is defined in the Reward Offer based on which the Award Transaction was createdwill be based. Reward Award Validity settings can either be specified as:
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| Award conditionsConditions* | |||||||||||||||||||
| Subscription Maturity Conditions* | The conditions Conditions related with the necessary duration of uninterrupted subscription period of time that a rewards participant needs to have, in order to award the offerof the Rewards Participant, to be awarded the Offer. At least one condition Condition should be specified in this section. | ||||||||||||||||||
| Uninterrupted Subscription Period | Defines Determines the period necessary duration of time for which the customers should be in an the customer's uninterrupted subscription. The period of time duration is measured in months or years. | ||||||||||||||||||
| Maximum Interruption Threshold in Days | Defines the maximum interruption threshold, measured in days (i.e. Resting Period) | ||||||||||||||||||
| Segment Conditions | Additional conditions which can be set using segments. It is not mandatory to specify a condition Condition in this section. | ||||||||||||||||||
| Included in Segment | A list of segments which are used to filter in the customer events that are allowed to be awarded.The criteria consist of the following:
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| Not included in Segment | A list of segments which are used to excluded exclude the customer events that are not allowed to be awarded. The criteria consist of the following:
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| Organisational Conditions | Defines the Groups or Units that submitted the customer event and are allowed to award the offerOffer. It is not mandatory to specify a condition Condition in this section. | ||||||||||||||||||
| Allowed Groups / Units | A list of Groups or Units that can award the offerOffer.
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Spend Conditions
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| Time Conditions | Defines Determine on which days and/ or at which time, the awarded offer Offer can be spendspent. It is not mandatory to specify a condition Condition in this section. | ||||||||||||||||||
| Day | It defines the days during Determines the days of the week on which customers can spend awards provided by this offer . All week days the Offer's Awards. All weekdays are available and can be enabled or disabled. | ||||||||||||||||||
| Hours | It defines Determines a set of hour ranges during which customers can spend awards provided by this offerthe Offer's Awards. | ||||||||||||||||||
| X UOT after awarding | It defines Represents an open-ended date period, starting from a date which is set to X days, weeks or months after the date that the offer Offer was awarded, during which customers can spend the awards provided by this offerOffer's Awards. | ||||||||||||||||||
| Product Conditions | Defines the products that the awarded offer Offer can be spent on. It is not mandatory to specify a condition Condition in this section. | ||||||||||||||||||
| Allowed Products / Product Types /Product Families | A list of products, product types or product families that the reward Reward can be spend spent on.
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| Organisational Conditions | Defines the Groups or Units that the awarded offer can be spent on. It is not mandatory to specify a condition Condition in this section. | ||||||||||||||||||
| Allowed Groups / Units | A list of Groups or Units that the reward Reward can be spend spent on.
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| Log Information | |||||||||||||||||||
Owned by Group | The group that owns the specific Reward Offer, which will automatically default defaults to the group of the signed in user, or will be is automatically set based depending on the geographical area of the contact as defined in Groups. | ||||||||||||||||||
Privacy Level | The privacy level of the specific contact. | ||||||||||||||||||
| Log Details | The standard set of Log Details information available in all entities | ||||||||||||||||||
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