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Learn how you can configure and execute Take Subscriptions Out of Short Term Deactivation Run |
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For a description of the Deactivation Process for releases after CRM.COM R10 visit Using Deactivate Normal Subscriptions Run Definitions (for Normal Subscriptions) and Using Deactivate Prepaid Subscription Run Definitions (for Prepaid Subscriptions) |
What does this section cover?
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What are Take Subscriptions Out of Short Term Deactivation Runs?
When a Subscription is in Short Term Deactivation then it will be automatically activated at the short term deactivation end date.
This process is responsible to retrieve any subscriptions that are about to come out of Short Term Deactivation and should be disconnected based on the Activation Conditions set in the active Billing Term Definition
The process retrieves:
- All subscriptions in Short Term Not Effective state
- Short term deactivation end date equal or past the date that the batch process is performed,
- Life cycle state period not ended by an end short term deactivation action
- Any additional criteria defined in the batch process
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Creating, Editing & Deleting Validations & Restrictions
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Take Subscriptions Out of Short Term Deactivation Run attributes
Short term deactivation end X days agoDetermines the short term deactivation period end date in relation to the date of execution, measured in days. If specified then the process will retrieve subscriptions having a short term deactivation period end date within the date of execution and date of execution minus the specified number of days. This criterion is optional.
Name | Description |
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Name* | The name of the process run definition |
Alternative code | The alternative code of the process run definition |
Description | A description of the process run definition |
Life cycle state | The life cycle state of the process run definition. The supported values are effective and not effective. Only effective process run definitions can be used |
Unified Code | An auto generated code Anauto generatedcode which is used to group the various instances of the process run definitions |
Version | An auto generated number Anauto generatednumber which is used to specify the version of each process run definition. New process run definition versions are created each time they are editedareedited,if they are already been used by any process runs |
Scheduled Date | This is a read only field aread onlyfield which is available once you schedule a Run. The date provided shows the latest date that the run is scheduled to be executed. |
Subscription Action Type | The action type that will be used to classify each Deactivate Subscription action that will be applied |
Subscription Sub Action TypeSubscriptionSub ActionType | The action type that will be used to classify each Deactivate Subscription action that will be applied |
Scheduling Settings | Determines when the process run definition should be applied. Process run definitions can be applied ad hoc or on a recurring basis. Made up from the 4 standard Processes |
Throttling Settings | It determines the maximum number of processed records that should be affected per each run and the interval between each iteration. This is available only if the repeat and advanced repeat options are selected. Throttling settings include the following
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Subscription Criteria | |
Subscription Types | A selection of subscription types. Only subscriptions of that type will be retrieved for processing |
Price Plans | A selection of price plan. Only subscriptions having effective billing terms with one of the selected price plan will be retrieved for processing. If no price plans are specified then all price plans are considered as applicable |
Binding State | A selection of binding states which includes three options, any, in binding and out of bindingofbinding. Only subscriptions having effective billing terms with binding states equal to the selected stated will be retrieved for processing |
Binding Periods | A selection of binding periods. Only subscriptions having effective billing terms in binding , having one of the selected binding will selectedbindingwill be retrieved for processing. If no binding periods are specified then all binding periods are considered as applicable. Specifying binding periods is not allowed if the binding state option is set to any or out of binding |
Billing Frequencies | A selection of billing frequencies. Only subscriptions having effective billing terms with one of the selected billing frequencies will be retrieved for processing. If no billing frequencies are specified then all billing frequencies are considered as applicable |
Billing Term Schemes | A selection of billing term schemes . Only subscriptions having effective billing terms of that scheme will be retrieved for processing. If no billing term schemes are specified then all billing term schemes are considered as applicable |
Short term deactivation end X days ago | Determines the short term deactivation period end date in relation to the date of execution, measured in days. If specified then the process will retrieve subscriptions having a short term deactivation period end date within the date of execution and date of execution minus the specified number of days. This criterion is optional. |
Activation Runs | |
Process Runs | It displays all the activation runs which were performed based on the specific activation run definition and displays all the activation run information as described in the section below |
Configuring a "Take Subscriptions Out of Short Term Deactivation" Run tailored to your company's needs
- Navigate to BILLING > SUBSCRIPTIONS > TAKE SUBSCRIPTIONS OUT OF Short Term Deactivation
- Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Provide the following information
- Name
- Alternative Code
- Description
INPUT SETTINGS
- Subscription Action Type: Select from the drop thedrop down list, if available the subscription action that will be logged for the subscriptions to be deactivated
- Subscription Sub-Action Type: Select from the drop thedrop down list, if available the subscription sub-action that will be logged for the subscriptions to be deactivated
CRITERIA
SUBSCRIPTION CRITERIA
- Subscription Types: Click on ADD and search and select the subscription type using the search modal
- Billing Term Schemes: Click on ADD and search and select search for the billing term scheme using the search modal
- Price Plans: Click on ADD and search and select the price plan using the search modal
- Billing Frequencies: Click on ADD and select from the drop down list the required frequencies
- Binding Periods: Click on ADD and select from the drop down list the required periods
- Binding States: Check the box under the sate you would like to include
- Choose between In binding and Out of Binding
- Short Term Deactivation Period: Proide an integer value for the days
SCHEDULING SETTINGS
Include Page Scheduler Task - Global Scheduler Task - Global THROTTLING SETTINGS
- Provide the required information
- Maximum batch size
- Start again after X UOT (seconds, minutes, days)
- Provide the required information
- From the Top Menu TopMenu click on SAVE
LOG INFORMATION
Include Page Log Information - Global Log Information - Global
Executing a Take Subscriptions Out of Short Term Deactivation Run
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Modifying a Take Subscriptions Out of Short Term Deactivation Run
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Deleting a Take Subscriptions Out of Short Term Deactivation Run
You are not allowed to delete any runs
Deleting a scheduled job of the specific Run
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Reading Take Subscriptions Out of Short Term Deactivation Run Logs
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