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Service Requests are requests from customers , (physical persons or companies which own a financial account within the with a CRM.COM ), that can vary from simple Information requests to Requests for Change.Information regarding any physical goods and services , the resources that will be required in order to deliver the request, as well as its resolution before and after it has been delivered, can all be kept on the Service Requestfinancial account) for information or a change. Service Requests can contain information on Physical Goods and Services, the resources required to deliver the Request and their Resolution before and after delivery.