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Products are physical goods or services which can be Physical Goods or Services used by any type of business transaction transactions within CRM.COM software.  Products are classified into services and physical goods; where Services,  represent any intangible the System. Services represent any intangible commodity which is offered provided to consumerscustomers, such as telephony, TV channels, repairs, installations , deliveries etc and where the consumer does not have an exclusive ownership of the service that is purchased, and Physical Goods, or deliveries. Physical Goods represent any tangible commodity which is offered provided/sold to consumerscustomers, such as cameras, decoders , or magazines etc. In most of the cases the consumer has an exclusive ownership of the good that was purchased.