| Name | Type | Description |
|---|---|---|
| Idid | String | The ID of the communication template |
| name | String | The name of the communication template |
alternative_code | String | The alternative code of the communication template |
| description | String | A description of the communication template |
| life_cycle_state | String | The life cycle state of the communication template, which can be EFFECTIVE or NOT_EFFECTIVE |
| direction | String | The direction of the communication template, which can be INCOMING or OUTGOING |
| media | String | The media of the communication template, which can be EMAIL, SMS, PHONE, LETTER, F2F |
| subject | String | The subject of the communication template |
| content | String | The content of the communication template |
| category | Communication Category Object | The category of the communication template |
| log_information | Log Information Object | The log information of the communication queue external system |
...