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Name

Type

Description

id

String

The ID of the retrieved installed item

serial_number

String

The serial number of the retrieved installed item

alternative_codeStringThe alternative code of the retrieved installed item
stateStringThe state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE
notesStringNotes for the retrieved installed item
ownership_statusString

The ownership status of the retrieved installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following:

SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE

Tip

Available from CRM.COM R6.0.0

warehouse_issue_dateDate

The date of the stock out warehouse transaction which is related to the retrieved installed item. This information is available only when the retrieved installed item is covered by a Warranty Policy.

Tip

Available from CRM.COM R9.0.0

warranty_coverage_durationInteger

Defines the installed item's warranty duration, counted in days. This information is applicable only when the installed item is covered by a warranty policy

Tip

Available from CRM.COM R9.0.0

udf_string_1

String

User Defined Field of type String

udf_string_2

String

User Defined Field of type String

udf_string_3

String

User Defined Field of type String

udf_string_4

String

User Defined Field of type String

udf_string_5

String

User Defined Field of type String

udf_string_6

String

User Defined Field of type String

udf_string_7

String

User Defined Field of type String

udf_string_8

String

User Defined Field of type String

udf_float_1

Float

User Defined Field of type Float

udf_float_2

Float

User Defined Field of type Float

udf_float_3

Float

User Defined Field of type Float

udf_float_4

Float

User Defined Field of type Float

udf_date_1

Date

User Defined Field of type Date

udf_date_2

Date

User Defined Field of type Date

udf_date_3

Date

User Defined Field of type Date

udf_date_4

Date

User Defined Field of type Date

product

Product object

The product of the retrieved installed item

category

Installed item category object

The category of the retrieved installed item

location

Installed item location object

The location of the retrieved installed item

warranty_policyWarranty Policy Object

The Warranty Policy which covers the retrieved installed item

Tip

Available from CRM.COM R9.0.0

components_setSet of Installed Item Components

The components of the retrieved installed item. This information is available only if the product type of the installed item is classified as fixed product bundle

Tip

Available from CRM.COM R6.0.0

provisioning_provider_parameters_setSet of Installed Item Provisioning Provider Parameters

The parameters which are defined for the specific installed item and are required by the provisioning providers which are provisioning the installed item

Tip

Available from CRM.COM R8.0.0

log_information

Log Information Object

The log information related with the retrieved installed item

...

Include Page
installed_item_location_short
installed_item_location_short

Include Page
warranty_short
warranty_short

Include Page
installed_item_component_short
installed_item_component_short

...