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Name | Type | Description | |||
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id | String | The ID of the retrieved jobservice request | |||
number | String | The number of the retrieved jobservice request | |||
description | String | The description of the retrieved job | notes | String | The notes of the retrieved jobservice request |
life_cycle_state | String | The life cycle state of the retrieved activity which can be PENDING, IN PROGRESS, COMPLETEDRESPONDED, TEMPORARY_RESOLVED, FINAL_RESOLVED, COMPLETED | |||
caller_email | String | The email address of the caller as specified on the retrieved service request | |||
urgency_level | String | The urgency level of the retrieved service request, which can be one of the following: URGENCY1, URGENCY2, URGENCY3, CUSTOM1, CUSTOM2 , CUSTOM3, CUSTOM4, CUSTOM5 | |||
impact_level | String | The impact level of the retrieved service request, which can be one of the following: IMPACT1, IMPACT2, IMPACT3, CUSTOM1, CUSTOM2 , CUSTOM3, CUSTOM4, CUSTOM5 | |||
priority_level | String | The priority level of the retrieved service request, which can be one of the following: PRIORITY1, PRIORITY2, PRIORITY3, PRIORITY4, PRIORITY5, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 | |||
start_date | Date | The date that the job service request is created | |||
expected_completion_date | Date | The date that the job service request is expected to be completed | |||
actual_completed_date | Date | The date that the job service request is actually completed | |||
udf_string_1 | String | User Defined Field of type String | |||
udf_string_2 | String | User Defined Field of type String | |||
udf_string_3 | String | User Defined Field of type String | |||
udf_string_4 | String | User Defined Field of type String | |||
udf_string_5 | String | User Defined Field of type String | |||
udf_string_6 | String | User Defined Field of type String | |||
udf_string_7 | String | User Defined Field of type String | |||
udf_string_8 | String | User Defined Field of type String | |||
udf_float_1 | Float | User Defined Field of type Float | |||
udf_float_2 | Float | User Defined Field of type Float | |||
udf_float_3 | Float | User Defined Field of type Float | |||
udf_float_4 | Float | User Defined Field of type Float | |||
udf_date_1 | Date | User Defined Field of type Date | |||
udf_date_2 | Date | User Defined Field of type Date | |||
udf_date_3 | Date | User Defined Field of type Date | |||
udf_date_4 | Date | User Defined Field of type Date | |||
Accounts Receivable object | The accounts receivable related with the specified service request | ||||
caller | Contact Information object | The caller related with the specified service request | |||
assigned_to | Assign Object | The assignment information of the retrieved jobservice request | |||
typeJob | Service Request type object | The type information of the retrieved job | |||
billing_terms | Billing Terms Object | The billing terms of the retrieved job | |||
status | Job service request | ||||
status | Service Request Status object | The status information of the retrieved jobservice request | |||
category | Job Service Request Category object | The category of the retrieved job service request | |||
estimate_completion_time | Time Period Object | The time that is estimated to complete the jobservice request, measured in minutes, hours, days, weeks, years | |||
time_to_completion | Time Period Object | The time that is left up to the expected completion date | |||
time_overdue | Time Period Object | The time past the expected completion date | Accounts Receivable object | The accounts receivable related with the specified job | |
location | Address Object | The physical location that the job should be performed and delivered to | |||
owned_by_group | Group object | The group that is owning the job service request | |||
privacy_level | Privacy level object | The job privacy level of the service request | |||
Log Information Object | The log information related with the retrieved job service request | ||||
physicalreferring_goods_to_be_provided_set | Set of Physical Goods to Be Provided Objects | The physical goods that will be provided as part of the job | |||
expenses_set | Set of Expense Objects | A list of one time services which are applied on the job as expenses | |||
activities_set | Set of Activity Objects | A set of activities which are planned for the specific job | |||
bills_set | Set of Bill Objects | A set of bills that were generated by the billing engine in relation to the specific job |
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to | ||
response | ||
temporary_resolution | ||
final_resolution | ||
services_set | ||
physical_goods_set | ||
related_service_requests_set |
Referred Objects Response Data Anchor service requests referred objects service requests referred objects
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