Page Comparison

Tip
Available from CRM.COM R9.0.0

Table of Contents

maxLevel	2

...

Name

Type

Description

token

String

The token retrieved from the login method

workflow_rule_identifier

(mandatory)

Webhook Request Identifier

The identifier of the workflow rule that should be returned as a result. The allowed workflow rule identifier fields are the following:

Include Page

	V4:workflow_rule_identifier
	V4:workflow_rule_identifier

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

Confluence

Code Block

theme

language	js
linenumbers	true

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    {
        "log_information":
        {
            "updated_date": "2015-11-05T18:44:23",
            "created_date": "2015-11-05T14:47:26",
            "created_by_unit":
            {
                "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                "name": "Admin Unit",
                "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                "alternative_code": "MG"
            },
            "updated_by_unit":
            {
                "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                "name": "Installation Team 4",
                "description": null,
                "alternative_code": "IT4"
            },
            "created_by_user":
            {
                "person_name": "MPAdministrator",
                "username": "MPAdministrator",
                "id": "1"
            },
            "updated_by_user":
            {
                "person_name": "m_michael_user",
                "username": "m_michael_user",
                "id": "970A84FDE9784FCF807597FEA26FA0F1"
            }
        },
        "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
        "entity": "ACTIVITIES",
        "priority": "LOW",
        "life_cycle_state": "EFFECTIVE",
        "name": "Workflow Rule",
        "id": "7BAB68ADE8A940D2AA7D8300384D7630",
        "description": null,
        "entity_types":
        [
            {
                "id": "FF7750B1E1C14509B8F7F866414FEA2E",
                "name": "Activity Status Transition",
                "description": null,
                "alternative_code": "AST"
            },
            {
                "id": "8963F9337B1C4CA1BC86D17C29E0A382",
                "name": "MKInstall",
                "description": null,
                "alternative_code": "MK"
            }
        ]
    }
}

...

Name	Type	Description
token	String	The token retrieved from the login method
entity (mandatory)	String	The name of the entity related with the workflow rules that should be returned as a result. The supported entities are the following: ACTIVITIES
life_cycle_state (optional)	String	The life cycle state of the workflow rules that should be returned as a result. The supported options are EFFECTIVE or NOT EFFECTIVE. By default, all workflow rules are returned.
created_date (optional)	Date	The created date of the workflow rule that should be returned as a result.
fields_set (optional)	List of Strings, comma separated	A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

js

Code Block

theme

Confluence

language

linenumbers	true

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    [
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:33",
                "created_date": "2015-10-30T10:39:06",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "HIGH",
            "life_cycle_state": "EFFECTIVE",
            "id": "A94ABA3BDF2745FA8AE8F5B71DD4CA8F",
            "name": "Activity Rule",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:41",
                "created_date": "2015-11-02T11:13:58",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "MEDIUM",
            "life_cycle_state": "EFFECTIVE",
            "id": "9A41E58E151C4B3D822943B140F9A9EB",
            "name": "Activity rule 2",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:45:23",
                "created_date": "2015-11-03T09:42:05",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
            "entity": "ACTIVITIES",
            "priority": "MEDIUM",
            "life_cycle_state": "EFFECTIVE",
            "id": "5DB96A77C25B4D19A65C4515D4E0D394",
            "name": "Workflow Rule Activity On Update",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:56:42",
                "created_date": "2015-11-02T16:06:33",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "m_ioannou",
                    "username": "m_ioannou",
                    "id": "C5D6D95C71C4484F9168A5444FC928EF",
                    "email": "m_ioannou@crm.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "UPDATES_FIRST_AND_THEN_ACTIONS",
            "entity": "ACTIVITIES",
            "priority": "LOW",
            "life_cycle_state": "EFFECTIVE",
            "id": "9E8A2D055DBA483F8978E5ACB0DE528B",
            "name": "Activity Rule Low",
            "description": null,
            "entity_types":
            [
                {
                    "id": "09EE47872CF8414A98C2EC5655936BF5",
                    "name": "Customer Training",
                    "description": null,
                    "alternative_code": "CT"
                }
            ]
        },
        {
            "log_information":
            {
                "updated_date": "2015-11-05T18:44:23",
                "created_date": "2015-11-05T14:47:26",
                "created_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                    "name": "Admin Unit",
                    "group_name": "Main Group",
                    "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
                    "alternative_code": "MG"
                },
                "updated_by_unit":
                {
                    "community_name": "Internal Community",
                    "id": "0C3B5CB66ED4AACF5C2FDDAE984704E8",
                    "name": "Installation Team 4",
                    "group_name": "Paphos",
                    "description": null,
                    "alternative_code": "IT4"
                },
                "created_by_user":
                {
                    "person_name": "MPAdministrator",
                    "username": "MPAdministrator",
                    "id": "1",
                    "email": "sakkascy1986@hotmail.com"
                },
                "updated_by_user":
                {
                    "person_name": "m_michael_user",
                    "username": "m_michael_user",
                    "id": "970A84FDE9784FCF807597FEA26FA0F1",
                    "email": "m_michael@crm.com"
                }
            },
            "processing_order": "ANY_ACTION_AND_THEN_UPDATES",
            "entity": "ACTIVITIES",
            "priority": "LOW",
            "life_cycle_state": "EFFECTIVE",
            "id": "7BAB68ADE8A940D2AA7D8300384D7630",
            "name": "Workflow Rule",
            "description": null,
            "entity_types":
            [
                {
                    "id": "8963F9337B1C4CA1BC86D17C29E0A382",
                    "name": "MKInstall",
                    "description": null,
                    "alternative_code": "MK"
                },
                {
                    "id": "FF7750B1E1C14509B8F7F866414FEA2E",
                    "name": "Activity Status Transition",
                    "description": null,
                    "alternative_code": "AST"
                }
            ]
        }
    ]
}

...

Name

Type

Description

token

String

The token retrieved from the login method

workflow_rule_identifier

(mandatory)

Workflow Rule Identifier

The identifier of the Workflow Rule that should be triggered. The allowed Workflow Rule request identifier fields are the following:

Include Page

	V4:workflow_rule_request_identifier
	V4:workflow_rule_request_identifier

entity

(mandatory)

String

The name of the Entity with which the Workflow Rule is related to . The supported entities are the following:

ACTIVITIES

entity_id

(mandatory)

String

The ID of the entity instance for which the Workflow Rule is enforced to be triggered.

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

...

Expand

title	Example 1

HTTP Method: GET

Request:

Response:

js

Code Block

theme

Confluence

language

linenumbers	true

{
    "status":
    {
        "message": "",
        "description": "",
        "code": "OK"
    },
    "data":
    {
        "entity": "ACTIVITIES",
        "entity_id": "BCE90B30D846400383759910E7CE5D99",
        "workflow_rule":
        {
            "life_cycle_state": "EFFECTIVE",
            "id": "9E8A2D055DBA483F8978E5ACB0DE528B",
            "name": "Activity Rule Low",
            "alternative_code": "ACT_RULE_LOW"
        }
    }
}

Versions Compared

Old Version 9

New Version 10

Key