Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Excerpt

This method is updating a service request by setting them as "Completed". A single service request can be completed by each call.

Tip

Available from CRM.COM R5.0.0

...

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

service_request_identifier

(mandatory)

Service Request identifier  

The identifier of the service request that should be updated. The allowed service request identifier fields are the following:

Include Page
V4:service_request_identifier
V4:service_request_identifier

status_identifier

(mandatory)

Service Request Status Identifier

The status of the service request. The allowed service request status identifier fields are the following:

Include Page
V4:service_request_status_identifier
V4:service_request_status_identifier

description

(optional)

StringA description of the service request that will be updated

notes

(optional)

StringShared notes fir the service request

fields_set

(optional)

List of Strings, comma separatedA list of fields that should be included in the results. If not specified then all the available fields will be returned

...