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Tip
Available from CRM.COM R10.0.0

Excerpt
This method is used to create multiple social media customer events within a single Web API method call. Note that the maximum number of social media customer events that can be created is 1000

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Resource URL

Parameters

Name	Type	Description
token	String	The token retrieved from the login method
social_media_customer_events_set (mandatory)	Set of Social Media Customer Event Objects	The set of social media customer events that will be created by this Web API method. Note that the maximum number of social media customer events that can be specified within a single Web API call is 1000
fields_set (optional)	List of Strings, comma separated	A list of fields that should be included in the results. If not specified then all the available fields will be returned

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title	bulk social media customer event parameter object data

Name

Type

Description

request_unique_identifier

(mandatory)

String

A unique identifier of the request, provided by the caller, in order to identify the successful or failed results. Note that this information should be unique and is not stored within CRM.COM

accounts_receivable_identifier

(semi-optional)

Accounts receivable Identifier

The related accounts receivable. The allowed accounts receivable identifier fields are the following:

Include Page

	V4:accounts_receivable_identifier
	V4:accounts_receivable_identifier

rewards_participant_identifier

(semi-optional)

Rewards Participant Identifier

The related rewards participant. The allowed rewards participant identifier fields are the following:

Include Page

	V4:rewards_participants_identifier
	V4:rewards_participants_identifier

classification_identifier

(optional)

Customer Event Classification Identifier

The classification of the customer event. The allowed customer event classification identifier fields are the following:

Include Page

	V4:customer_event_classification_identifier
	V4:customer_event_classification_identifier

performed_by_unit_identifier

(mandatory)

Unit Identifier

The unit that initiated the customer event. The allowed unit identifier fields are the following:

Include Page

	V4:unit_identifier
	V4:unit_identifier

performed_on

(mandatory)

Date

The date that the customer event was actually performed

description

(optional)

String

A description of the customer event

social_media

(mandatory)

String

The social media related with the customer event, which can be one of the following: FACEBOOK

profile

(mandatory)

String

The social media profile related with the customer event

action

(mandatory)

String

The social media action that was performed. The following actions per social media are supported (if the social media is set to Facebook) LIKE

external_system

(optional)

String

The third party system that generates the customer event

external_system_reference_number

(optional)

String

The unique reference number of the customer event in the external system

Tip
Available from CRM.COM R10.1.0

udf_string_1

(optional)

String