| Tip |
|---|
Available from CRM.COM R14.2.0 |
| Excerpt |
|---|
This method provides the ability to provide feedback for a specific job (upon its completion) |
Resource URL
Parameters
Name | Type | Description | ||||||
token | String | The token retrieved from the login method | ||||||
job_identifier (mandatorysemi-optional) | Job Identifier | The identifier of the job that the feedback will be provided for. The job must be in a completed Life Cycle State, and only one feedback can be provided per Job. The allowed job identifier fields are the following:
| ||||||
service_request_identifier (semi-optional) | Service Request Identifier | The identifier of the service request that the feedback will be provided for. The Service Request must be in a completed Life Cycle State, and only one feedback can be provided per Service Request. The allowed service request identifier fields are the following:
| ||||||
unit_identifier (semi-optional) | Unit Identifier | The identifier of the unit that the feedback will be provided for. The allowed unit identifier fields are the following:
| ||||||
rate (mandatory) | Number | The rate provided by the customer. The rating number should range between 0 and 10 (inclusive). | ||||||
feedbackcomments (optional) | String | The feedback comments provided by the customer | ||||||
contact_identifier (mandatory) | Contact Information identifier | The contact that provided the feedback. The allowed contact identifier fields are the following:
| ||||||
submitted_on (mandatory) | Date | The date that the feedback was submitted | ||||||
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
| Include Page | ||||
|---|---|---|---|---|
|
Examples
| Expand | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||
HTTP Method: POST Request: Body:
Response:
|
...