...
All CRM.COM terms that appear on screen should be replaced in both .xml and .java files with keys. A key must have the following format: key_<unique_phrase> and should always be in lowercase. i.e. key_priceplan, key_price_plan. A key can only be defined once but it can be used multiple times.
Properties File
Summary Pages
This section shows how to use the Glossary Mechanism when creating summary pages.
...